public void DeleteSingleThreadFromAgentAll(string business_id, string agent_id, string thread_id)
{
try
{
_counterRepository.DeleteThreadFromAgentsAll(business_id, agent_id, thread_id);
}
catch { }
}
public Thread UnAssignFromAgent(string business_id, string thread_id)
{
var thread = GetById(business_id, thread_id);
if (thread == null)
{
return(thread);
}
string agent_id = thread.agent_id;
business_id = thread.business_id;
thread.agent_id = "";
thread.status = "pending";
CreateThread(thread, true);
if (string.IsNullOrWhiteSpace(agent_id))
{
return(thread);
}
//update counters
var counter = new Counter {
id = thread_id, count = 1
};
try
{
_counterRepository.DeleteThreadFromAgentsAll(business_id, agent_id, thread_id);
}
catch { }
try
{
_counterRepository.DeleteThreadFromAgentsUnread(business_id, agent_id, thread_id);
}
catch { }
return(thread);
}