private void SipApiClient_OnLineHangupEvent(SipEngine.Api.ISipApiClient sender, SipEngine.Events.LineHangupEvent e)
{
if (e.LineId == _call.CallState.GetIncomingLineId() ||
e.LineId == _call.CallState.GetOutgoingLineId())
{
_call.SipApiClient.OnLineHangupEvent -= SipApiClient_OnLineHangupEvent;
_call.AddStepToProcessQueue(_step.LinkedSteps.Single(s => s.FromPort == "NextIncomingStep").To);
_call.AddStepToProcessQueue(_step.LinkedSteps.Single(s => s.FromPort == "NextOutgoingStep").To);
}
}
public Task DoStep(Step step, ICall call)
{
var stepSettings = step.NodeData.Properties as CheckAttemptStepSettings;
if (call.CallState.AttemptCount >= stepSettings.MaxAttempts)
{
call.AddStepToProcessQueue(step.GetStepFromConnector(MaxAttemptsStep));
}
else
{
call.CallState.AttemptCount++;
call.AddStepToProcessQueue(step.GetStepFromConnector(NextStep));
}
call.FireStateChange(Trigger.NextCallFlowStep);
return(Task.CompletedTask);
}
public Task DoStep(ISettings settings, ICall call)
{
var stepSettings = settings as PlayValueStepSettings;
if (stepSettings == null)
{
throw new ArgumentException("PlayValueStepProcessor called with invalid Step settings");
}
var numbersToPromptsConverter = new MoneyValueToPrompts();
var valueToPlay = (decimal?)call.CallState.GetType().GetProperty(stepSettings.Value)?.GetValue(call.CallState);
if (valueToPlay == null)
{
throw new ArgumentException("Value specified does not exist on CallState: " + stepSettings.Value);
}
var prompts = numbersToPromptsConverter.GetPromptsForValue(valueToPlay.Value);
var promptSettings = new PlayerPromptSettings()
{
IsInterruptible = stepSettings.IsInterruptible,
NextStep = stepSettings.NextStep,
Prompts = prompts
};
call.PromptPlayer.DoStep(promptSettings);
call.AddStepToProcessQueue(stepSettings.NextStep);
return(Task.CompletedTask);
}
public Task DoStep(ISettings settings, ICall call)
{
var stepSettings = settings as CheckAttemptStepSettings;
if (call.CallState.AttemptCount >= stepSettings.MaxAttempts)
{
call.AddStepToProcessQueue(stepSettings.MaxAttemptsStep);
}
else
{
call.CallState.AttemptCount++;
call.AddStepToProcessQueue(stepSettings.NextStep);
}
call.FireStateChange(Trigger.NextCallFlowStep);
return(Task.CompletedTask);
}
public void GoToNextStep()
{
_promptPlayer.HaltPromptPlayback();
CleanupEventHooks();
_call.AddStepToProcessQueue(_step.GetStepFromConnector(NextStep));
_call.FireStateChange(Trigger.NextCallFlowStep);
}
public void FailCaptureWhenTimeoutExpires()
{
if (_call.GetCurrentState() != State.CapturingInput)
{
return;
}
if (_call.CallState.InputRetryCount > _settings.MaxRetryCount && _settings.MaxRetryCount > 0)
{
ResetInputRetryCount();
_call.AddStepToProcessQueue(_settings.MaxAttemptsReachedStep);
}
else
{
_call.CallState.AddStepToIncomingQueue(_settings.NoAction);
}
_call.FireStateChange(Trigger.FailedInputCapture);
}
private void HoldTimeoutCallBack()
{
// we somehow got stuck in the holding bridge. Lets move on.
// we're not on hold anymore, so we can just remove our events and continue
_call.Logger.Warning("On Hold Timeout for call {@Call}", _call.CallState);
_call.SipApiClient.OnPromptPlaybackFinishedAsyncEvent -= AriClient_OnPlaybackFinishedAsyncEvent;
_call.OnWorkflowStep -= OnWorkflowStep;
_call.SipApiClient.OnLineHangupAsyncEvent -= SipApiClientOnOnLineHangupEvent;
_call.AddStepToProcessQueue(_timeoutStep);
_call.FireStateChange(Trigger.NextCallFlowStep);
}
public async Task CallOutbound(string dialString)
{
_call.Logger.Info("Outbound start " + dialString);
try
{
_call.CallState.CreateOutgoingLine(
await _call.SipLineApi.CreateOutboundCall(dialString, (_step.NodeData.Properties as CallOutboundSettings)?.OutboundEndpointName).ConfigureAwait(false));
var outgoingLineId = _call.CallState.GetOutgoingLineId();
var currentCallState = await _call.SipLineApi.GetLineState(outgoingLineId).ConfigureAwait(false);
var noAnswerTimeout = new Stopwatch();
noAnswerTimeout.Start();
while (currentCallState != "Up")
{
if (noAnswerTimeout.Elapsed.TotalSeconds > 90)
{
_call.AddStepToProcessQueue(_step.GetStepFromConnector(NoAnswer));
_call.FireStateChange(Trigger.NextCallFlowStep);
return;
}
await Task.Delay(100).ConfigureAwait(false);
currentCallState = await _call.SipLineApi.GetLineState(outgoingLineId).ConfigureAwait(false);
}
}
catch (Exception ex)
{
_call.Logger.Error(ex, "Outbound call can't get through ");
_call.AddStepToProcessQueue(_step.GetStepFromConnector(FailedStep));
_call.FireStateChange(Trigger.NextCallFlowStep);
return;
}
await _call.SipLineApi.AnswerLine(_call.CallState.GetOutgoingLineId()).ConfigureAwait(false);
GoToNextStep();
}
public async Task DoStep(ISettings settings, ICall call)
{
await call.StopHoldingBridge();
_callBridge = await call.CreateBridge(BridgeType.NoDTMF);
call.CallState.SetBridge(_callBridge);
await call.AddLineToBridge(call.CallState.GetIncomingLineId(), _callBridge.Id);
await call.AddLineToBridge(call.CallState.GetOutgoingLineId(), _callBridge.Id);
var stepSettings = (BridgeCallStepSettings)settings;
call.AddStepToProcessQueue(stepSettings.NextStep);
call.FireStateChange(Trigger.NextCallFlowStep);
}
public async Task DoStep(Step step, ICall call)
{
if (!string.IsNullOrEmpty(call.CallState.GetBridgeId()))
{
await call.StopHoldingBridge().ConfigureAwait(false);
}
_callBridge = await call.CreateBridge(BridgeType.NoDTMF).ConfigureAwait(false);
call.CallState.SetBridge(_callBridge);
await call.AddLineToBridge(call.CallState.GetIncomingLineId(), _callBridge.Id).ConfigureAwait(false);
await call.AddLineToBridge(call.CallState.GetOutgoingLineId(), _callBridge.Id).ConfigureAwait(false);
call.AddStepToProcessQueue(step.GetStepFromConnector(NextStep));
call.FireStateChange(Trigger.NextCallFlowStep);
}
public async Task CallOutbound(string dialingId)
{
_call.Logger.Info("Outbound start " + dialingId);
_call.CallState.CreateOutgoingLine(
await _call.SipLineApi.CreateOutboundCall(dialingId));
try
{
var outgoingLineId = _call.CallState.GetOutgoingLineId();
var currentCallState = await _call.SipLineApi.GetLineState(outgoingLineId);
while (currentCallState != "Up")
{
await Task.Delay(100);
currentCallState = await _call.SipLineApi.GetLineState(outgoingLineId);
}
}
catch (Exception ex)
{
_call.Logger.Error(ex, "Outbound call can't get through ");
_call.AddStepToProcessQueue(_settings.FailedStep);
_call.FireStateChange(Trigger.NextCallFlowStep);
return;
}
var bridge = await _call.CreateBridge(BridgeType.WithDTMF);
await _call.SipBridgingApi.AddLineToBridge(
_call.CallState.GetIncomingLineId(), bridge.Id);
await _call.SipBridgingApi.AddLineToBridge(
_call.CallState.GetOutgoingLineId(), bridge.Id);
GoToNextStep();
_call.Logger.Info("Outbound end, go to next step " + dialingId);
}
public void GoToNextStep()
{
_call.AddStepToProcessQueue(_settings.NextStep);
_call.FireStateChange(Trigger.NextCallFlowStep);
}
