public void EscalateIssue(string trackingId, CRMData data)
{
// Send Escalation Mail
SendEscalationMail(data);
successor?.EscalateIssue(trackingId, data);
}
public void EscalateIssue(string trackingId, CRMData data)
{
data = GetData(trackingId);
successor?.EscalateIssue(trackingId, data);
}