public IActionResult ClearHelpdesk([FromRoute] int id)
{
if (!IsAuthorized())
{
return(Unauthorized());
}
try
{
var facade = new HelpdeskFacade();
var response = facade.ForceCheckoutQueueRemove(id);
switch (response.Status)
{
case HttpStatusCode.OK:
return(Ok(response));
case HttpStatusCode.InternalServerError:
return(StatusCode(StatusCodes.Status500InternalServerError));
}
s_logger.Fatal("This code should be unreachable, unknown result has occured.");
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to clear helpdesk queue and/or check ins.");
}
return(StatusCode(StatusCodes.Status500InternalServerError));
}
public Task Execute(IJobExecutionContext context)
{
try
{
var facade = new HelpdeskFacade();
var helpdeskIds = facade.GetHelpdesks().Helpdesks.Select(h => h.HelpdeskID).ToList();
foreach (int id in helpdeskIds)
{
ForceCheckoutQueueRemoveResponse result = facade.ForceCheckoutQueueRemove(id);
if (result.Status != HttpStatusCode.OK)
{
foreach (StatusMessage message in result.StatusMessages)
{
s_logger.Error(message);
}
}
}
}
catch (Exception ex)
{
s_logger.Error(ex, "Unable to remove queue items and check-ins.");
}
return(Task.CompletedTask);
}
