public async Task GetConversationAsync(string conversationId)
{
var conv = _active_conversations[conversationId].conversation_id;
var evt = _active_conversations[conversationId].events.Min(c => c.timestamp);
GetConversationRequest request = new GetConversationRequest()
{
request_header = RequestHeaderBody,
include_event = true,
max_events_per_conversation = 50,
conversation_spec = new ConversationSpec()
{
conversation_id = conv
},
event_continuation_token = new EventContinuationToken()
{
event_id = null, storage_continuation_token = null, event_timestamp = evt
}
};
using (HttpResponseMessage message = await _client.PostProtoJson("conversations/getconversation", _api_key, request))
{
GetConversationResponse response = await message.Content.ReadAsProtoJson <GetConversationResponse>();
_active_conversations[response.conversation_state.conversation_id.id].conversation = response.conversation_state.conversation;
// set continuation token
_active_conversations[response.conversation_state.conversation_id.id].event_continuation_token = response.conversation_state.event_continuation_token;
// reorder all events
List <Event> events = _active_conversations[response.conversation_state.conversation_id.id].events;
events.AddRange(response.conversation_state.events);
_active_conversations[response.conversation_state.conversation_id.id].events = events.Distinct().OrderBy(c => c.timestamp).ToList();
OnConversationUpdated(this, _active_conversations[response.conversation_state.conversation_id.id]);
}
}
public void GetConversationResourceNames()
{
moq::Mock <Conversations.ConversationsClient> mockGrpcClient = new moq::Mock <Conversations.ConversationsClient>(moq::MockBehavior.Strict);
GetConversationRequest request = new GetConversationRequest
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
};
Conversation expectedResponse = new Conversation
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
LifecycleState = Conversation.Types.LifecycleState.Unspecified,
ConversationProfileAsConversationProfileName = ConversationProfileName.FromProjectConversationProfile("[PROJECT]", "[CONVERSATION_PROFILE]"),
PhoneNumber = new ConversationPhoneNumber(),
StartTime = new wkt::Timestamp(),
EndTime = new wkt::Timestamp(),
ConversationStage = Conversation.Types.ConversationStage.HumanAssistStage,
};
mockGrpcClient.Setup(x => x.GetConversation(request, moq::It.IsAny <grpccore::CallOptions>())).Returns(expectedResponse);
ConversationsClient client = new ConversationsClientImpl(mockGrpcClient.Object, null);
Conversation response = client.GetConversation(request.ConversationName);
xunit::Assert.Same(expectedResponse, response);
mockGrpcClient.VerifyAll();
}
public async Task GetConversationAsync(string conversationId)
{
var conv = _active_conversations[conversationId]._conversation;
var evt = _active_conversations[conversationId].messagesIds.Values.Min();
GetConversationRequest request = new GetConversationRequest()
{
request_header = RequestHeaderBody,
include_event = true,
max_events_per_conversation = 50,
conversation_spec = new ConversationSpec()
{
conversation_id = conv.conversation_id
},
event_continuation_token = new EventContinuationToken()
{
event_id = null, storage_continuation_token = null, event_timestamp = evt
}
};
using (HttpResponseMessage message = await _client.PostProtoJson("conversations/getconversation", _api_key, request))
{
GetConversationResponse response = await message.Content.ReadAsProtoJson <GetConversationResponse>();
_active_conversations[response.conversation_state.conversation_id.id].AddOldMessages(response.conversation_state.events);
}
}
public async stt::Task GetConversationResourceNamesAsync()
{
moq::Mock <Conversations.ConversationsClient> mockGrpcClient = new moq::Mock <Conversations.ConversationsClient>(moq::MockBehavior.Strict);
GetConversationRequest request = new GetConversationRequest
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
};
Conversation expectedResponse = new Conversation
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
LifecycleState = Conversation.Types.LifecycleState.Unspecified,
ConversationProfileAsConversationProfileName = ConversationProfileName.FromProjectConversationProfile("[PROJECT]", "[CONVERSATION_PROFILE]"),
PhoneNumber = new ConversationPhoneNumber(),
StartTime = new wkt::Timestamp(),
EndTime = new wkt::Timestamp(),
ConversationStage = Conversation.Types.ConversationStage.HumanAssistStage,
};
mockGrpcClient.Setup(x => x.GetConversationAsync(request, moq::It.IsAny <grpccore::CallOptions>())).Returns(new grpccore::AsyncUnaryCall <Conversation>(stt::Task.FromResult(expectedResponse), null, null, null, null));
ConversationsClient client = new ConversationsClientImpl(mockGrpcClient.Object, null);
Conversation responseCallSettings = await client.GetConversationAsync(request.ConversationName, gaxgrpc::CallSettings.FromCancellationToken(st::CancellationToken.None));
xunit::Assert.Same(expectedResponse, responseCallSettings);
Conversation responseCancellationToken = await client.GetConversationAsync(request.ConversationName, st::CancellationToken.None);
xunit::Assert.Same(expectedResponse, responseCancellationToken);
mockGrpcClient.VerifyAll();
}
public GetConversationResponse GetConversation(GetConversationRequest request)
{
Platform.CheckForNullReference(request, "request");
Platform.CheckMemberIsSet(request.OrderRef, "request.OrderRef");
var order = PersistenceContext.Load <Order>(request.OrderRef);
// select only notes that are actually posted, and meet category filter
var notes = CollectionUtils.Select(OrderNote.GetNotesForOrder(order),
n => n.IsPosted && (request.CategoryFilters == null || request.CategoryFilters.Count == 0 ||
request.CategoryFilters.Contains(n.Category)));
// put most recent notes first
notes.Reverse();
var noteAssembler = new OrderNoteAssembler();
if (request.CountOnly)
{
return(new GetConversationResponse(order.GetRef(), null, notes.Count));
}
return(new GetConversationResponse(
order.GetRef(),
CollectionUtils.Map(notes, (OrderNote n) => noteAssembler.CreateOrderNoteDetail(n, CurrentUserStaff, PersistenceContext)),
notes.Count));
}
/// <summary>
/// Called by the host to initialize the application component.
/// </summary>
public override void Start()
{
// init lookup handlers
_cannedTextLookupHandler = new CannedTextLookupHandler(this.Host.DesktopWindow);
// init recip table here, and not in constructor, because it relies on Host being set
_recipients = new RecipientTable(this);
// if exactly 1 template choice, then it is selected
_selectedTemplate = _templateChoices.Count == 1 ? _templateChoices[0] : null;
// create soft keys
UpdateSoftKeys();
// load the existing conversation, plus editor form data
GetConversationEditorFormDataResponse formDataResponse = null;
Platform.GetService <IOrderNoteService>(
service =>
{
var formDataRequest = new GetConversationEditorFormDataRequest(
_selectedTemplate != null ? _selectedTemplate.GetStaffRecipients() : new List <string>(),
_selectedTemplate != null ? _selectedTemplate.GetGroupRecipients() : new List <string>());
formDataResponse = service.GetConversationEditorFormData(formDataRequest);
var request = new GetConversationRequest(_orderRef, new List <string>(_orderNoteCategories), false);
var response = service.GetConversation(request);
_orderRef = response.OrderRef;
_orderNotes = response.OrderNotes;
});
// init on-behalf of choices
_onBehalfOfChoices = formDataResponse.OnBehalfOfGroupChoices;
_onBehalfOfChoices.Insert(0, _emptyStaffGroup);
// initialize from template (which may be null)
InitializeFromTemplate(_selectedTemplate, formDataResponse.RecipientStaffs, formDataResponse.RecipientStaffGroups);
// build the action model
_recipientsActionModel = new CrudActionModel(true, false, true, new ResourceResolver(this.GetType(), true));
_recipientsActionModel.Add.SetClickHandler(AddRecipient);
_recipientsActionModel.Delete.SetClickHandler(DeleteRecipient);
// init conversation view component
_orderNoteViewComponent = new OrderNoteViewComponent(_orderNotes);
_orderNoteViewComponent.CheckedItemsChanged += delegate { NotifyPropertyChanged("CompleteButtonLabel"); };
_orderNotesComponentHost = new ChildComponentHost(this.Host, _orderNoteViewComponent);
_orderNotesComponentHost.StartComponent();
base.Start();
}
/// <summary>Snippet for GetConversation</summary>
/// <remarks>
/// This snippet has been automatically generated for illustrative purposes only.
/// It may require modifications to work in your environment.
/// </remarks>
public void GetConversationRequestObject()
{
// Create client
ContactCenterInsightsClient contactCenterInsightsClient = ContactCenterInsightsClient.Create();
// Initialize request argument(s)
GetConversationRequest request = new GetConversationRequest
{
ConversationName = ConversationName.FromProjectLocationConversation("[PROJECT]", "[LOCATION]", "[CONVERSATION]"),
View = ConversationView.Unspecified,
};
// Make the request
Conversation response = contactCenterInsightsClient.GetConversation(request);
}
/// <summary>Snippet for GetConversation</summary>
public void GetConversationRequestObject()
{
// Snippet: GetConversation(GetConversationRequest, CallSettings)
// Create client
ConversationsClient conversationsClient = ConversationsClient.Create();
// Initialize request argument(s)
GetConversationRequest request = new GetConversationRequest
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
};
// Make the request
Conversation response = conversationsClient.GetConversation(request);
// End snippet
}
public override Conversation Get(string id)
{
Known.TryGetValue(id, out var returned);
if (returned == null)
{
var result = new GetConversationRequest(id).Execute(Api.Client);
if (result.Status == 200)
{
returned = new Conversation();
returned.UpdateFromRequest(Utils.DictionaryOfJsonFields(result.Data));
Known.Add(returned.Id, returned);
}
}
return(returned);
}
/// <summary>Snippet for GetConversationAsync</summary>
public async Task GetConversationRequestObjectAsync()
{
// Snippet: GetConversationAsync(GetConversationRequest, CallSettings)
// Additional: GetConversationAsync(GetConversationRequest, CancellationToken)
// Create client
ConversationsClient conversationsClient = await ConversationsClient.CreateAsync();
// Initialize request argument(s)
GetConversationRequest request = new GetConversationRequest
{
ConversationName = ConversationName.FromProjectConversation("[PROJECT]", "[CONVERSATION]"),
};
// Make the request
Conversation response = await conversationsClient.GetConversationAsync(request);
// End snippet
}
