void LoadRequests()
{
lstRequests.Items.Clear();
List <ServiceRequest> requests = new ServiceRequestController().Read();
Client client;
List <RequestAgent> handlers;
string technicianNames;
IndividualClient ind;
BusinessClient bus;
ListViewItem lst;
foreach (ServiceRequest i in requests)
{
if (i.Status == "Open" || i.Status == "Resolved")
{
client = i.Client;
handlers = i.Handlers;
technicianNames = "";
foreach (Agent j in handlers)
{
if (j.EmployeeType == "Technician")
{
technicianNames += j.Name + ", ";
}
}
technicianNames = genLogic.TruncList(technicianNames);
lst = new ListViewItem(
new string[]
{
i.Description, i.DateCreated.ToShortDateString(), i.JobStarted.ToString(),
i.DateResolved.ToString(), i.Call.TimeStarted.ToLongTimeString(), i.Call.TimeEnded.ToLongTimeString(), technicianNames
});
if (client is IndividualClient)
{
ind = (IndividualClient)client;
lst.SubItems.Add(ind.Name);
}
else if (client is BusinessClient)
{
bus = (BusinessClient)client;
lst.SubItems.Add(bus.Name);
}
lst.SubItems.Add(i.Status);
lst.Tag = i;
lstRequests.Items.Add(lst);
}
}
}