/// <summary>
/// 根据工单ID取客户ID
/// </summary>
/// <param name="WorkOrderID"></param>
/// <returns></returns>
public string GetCustIDByWorkOrderTel(Entities.WorkOrderInfo model)
{
if (model == null)
{
return("");
}
return(Dal.WorkOrderInfo.Instance.GetCustIDByWorkOrderID(model.OrderID));
//return BLL.CustBasicInfo.Instance.GetMaxNewCustBasicInfoByTel(model.ContactTel);
}
/// <summary>
/// 增加一条数据
/// </summary>
public string Insert(Entities.WorkOrderInfo model)
{
//工单表增加两个字段，BGID和SCID 为了减少修改地方直接在Insert方法中添加 lxw 13-10-11
int loginID = Util.GetLoginUserID();
model.BGID = SurveyCategory.Instance.GetSelfBGIDByUserID(loginID);
model.SCID = SurveyCategory.Instance.GetSelfSCIDByUserID(loginID);
return(Dal.WorkOrderInfo.Instance.Insert(model));
}
private void bindData()
{
if (!string.IsNullOrEmpty(OrderID))
{
Entities.WorkOrderInfo model = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
if (model != null)
{
modelInfo = model;
hlRelateDemand.Text = model.DemandID == null ? "" : model.DemandID;
hlRelateDemand.NavigateUrl = ConfigurationManager.AppSettings["DemandDetailsUrl"] + "?DemandID=" + model.DemandID + "&r=" + new Random().Next();
hlRelateDemand.Target = "_blank";
crmCustID = model.CRMCustID;
crmCustName = model.CustName;
contact = model.Contact;
if (string.IsNullOrEmpty(hlRelateDemand.Text))
{
ulReturn.Visible = false;
}
else
{
ulReturn.Visible = true;
}
dataSource = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderDataSource), (int)model.DataSource);
DataTable dt_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevertByOrderID(model.OrderID, " w.CreateTime Asc ");
if (dt_Revert != null && dt_Revert.Rows.Count > 0)
{
string pName = string.Empty;
string cName = string.Empty;
string ctName = string.Empty;
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["ProvinceName"].ToString()))
{
pName = dt_Revert.Rows[0]["ProvinceName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CityName"].ToString()))
{
cName = dt_Revert.Rows[0]["CityName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CountyName"].ToString()))
{
ctName = dt_Revert.Rows[0]["CountyName"].ToString();
}
if (pName != string.Empty)
{
custArea = pName + " " + cName + " " + ctName;
}
}
}
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
CheckProcessRight();
//判断是否登录
if (!BitAuto.YanFa.SysRightManager.Common.UserInfo.IsLogin())
{
string CrmLoginURL = System.Configuration.ConfigurationManager.AppSettings["SysUrl"];
string CCLoginURL = System.Configuration.ConfigurationManager.AppSettings["ExitAddress"];
string redirectURL = "http://" + CrmLoginURL + "?gourl=" + CCLoginURL + "/WorkOrder/SalesProcess.aspx?OrderID=" + OrderID;
//验证失败
Response.Redirect(redirectURL);
}
userid = BLL.Util.GetLoginUserID();
Entities.WorkOrderInfo workorderinfo = null;
if (!string.IsNullOrEmpty(OrderID))
{
workorderinfo = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
if ((workorderinfo != null && workorderinfo.ReceiverID != userid) && Requester != "intelligentplatform")
{
Response.Write("您不是该工单的接收人，没有访问该页面的权限");
Response.End();
}
}
BGID = BLL.SurveyCategory.Instance.GetSelfBGIDByUserID(userid); //登陆者所在业务组ID
SCID = BLL.SurveyCategory.Instance.GetSelfSCIDByUserID(userid); //登陆者所在业务组下的工单分类ID
ccUserID = BLL.WorkOrderInfo.Instance.GetCustIDByWorkOrderTel(workorderinfo);
if (ccUserID != string.Empty)
{
Entities.CustBasicInfo model = new Entities.CustBasicInfo();
model = BLL.CustBasicInfo.Instance.GetCustBasicInfo(ccUserID);
ccCustName = model.CustName;
}
OperInfoControl1.OrderID = OrderID;
OperInfoControl1.ViewType = 1;
bindData();
string CrmUrl = System.Configuration.ConfigurationManager.AppSettings["CrmUrl"].ToString();
if (!string.IsNullOrEmpty(modelInfo.CRMCustID) && modelInfo.CRMCustID != "-2")
{
CrmCustInfoUrl = "<a href='http://" + CrmUrl + "/CustomInfo/Main.aspx?CustID=" + modelInfo.CRMCustID + "' target='_blank'>" + modelInfo.CustName + "</a>";
}
else
{
CrmCustInfoUrl = modelInfo.CustName;
}
CheckUserRightByRoleName();
}
}
//验证销售工单处理权限,如果没有权限msg返回string.Empty
private void judgeSalesPermission(out string msg)
{
msg = string.Empty;
if (!string.IsNullOrEmpty(OrderID))
{
OrderPermission op = new OrderPermission();
Entities.WorkOrderInfo model = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
string permission = string.Empty;
permission = op.JudgeSalesPermission(model, out msg);
msg = permission;
}
}
public string JudgeOrderPermission(Entities.WorkOrderInfo model, out string msg)
{
string permission = string.Empty;
msg = string.Empty;
//根据状态判断是否有审核或处理该工单权限
if (model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Pending)
{
//如果是待审核状态，判断是否有审核的权限
if (!judgeAudit())
{
msg += "{result:'false',type:'audit',msg:'没有审核当前工单权限，操作失败！'}";
}
else
{
permission = "audit"; //高级权限，audit
}
}
else if (model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Untreated || model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Processing)
{
if (!judgeProcess())
{
msg += "{result:'false',type:'process',msg:'没有处理当前工单权限，操作失败！'}";
}
else
{
permission = "process"; //高级权限，process
}
if (!judgeIsCreateUserID((int)model.CreateUserID) && !judgeIsProcesser((int)model.ReceiverID))
{
msg += "{result:'false',type:'process',msg:'没有处理当前工单权限，操作失败！'}";
}
else
{
permission = "process"; //高级权限，process
}
}
else if (model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Processed || model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Completed || model.WorkOrderStatus == (int)Entities.WorkOrderStatus.Closed)
{
permission = "over";
}
return(permission);
}
//绑定回复时工单表信息
private Entities.WorkOrderInfo bindWorkOrderInfo(Entities.WorkOrderInfo oldModel, out string msg)
{
msg = string.Empty;
Entities.WorkOrderInfo model_WorkOrderInfo = oldModel;
int?oldReceiverID = model_WorkOrderInfo.ReceiverID;
string errMsg = string.Empty;
BLL.ConverToEntitie <Entities.WorkOrderInfo> conver = new BLL.ConverToEntitie <Entities.WorkOrderInfo>(model_WorkOrderInfo);
errMsg = conver.Conver(OperData);
if (errMsg != "")
{
msg = "{'result':'false','msg':'给对应实体赋值时出错，操作失败！'}";
return(null);
}
if (model_WorkOrderInfo.ReceiverID == -2)
{
//在没有选择接收人 且 状态为已处理，不清空工单当前处理人 add lxw 13.9.10
if (model_WorkOrderInfo.WorkOrderStatus == (int)Entities.WorkOrderStatus.Processed)
{
model_WorkOrderInfo.ReceiverID = oldReceiverID;
}
else
{
model_WorkOrderInfo.ReceiverName = "";
model_WorkOrderInfo.ReceiverDepartName = "";
}
}
else
{
//存在接收人，赋值接收人的所在部门
model_WorkOrderInfo.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID((int)model_WorkOrderInfo.ReceiverID);
}
return(model_WorkOrderInfo);
}
private void BindData()
{
if (OrderID != string.Empty)
{
GetEstablishStr();
string orderBy = ViewType == 1 ? orderByDesc : orderByAsc;
DataTable dt = BLL.WorkOrderRevert.Instance.GetWorkOrderRevertByOrderID(OrderID, orderBy);
if (dt != null && dt.Rows.Count > 0)
{
int worid;
if (ViewType == 2)
{
worid = int.Parse(dt.Rows[0]["RecID"].ToString());
dt.Rows.RemoveAt(0);
modelRevert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevert(worid);
Entities.WorkOrderInfo info = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
hlDemandDetails.Text = info.DemandID;
hlDemandDetails.NavigateUrl = ConfigurationManager.AppSettings["DemandDetailsUrl"] + "?DemandID=" + info.DemandID + "&r=" + new Random().Next();
hlDemandDetails.Target = "_blank";
if (string.IsNullOrEmpty(hlDemandDetails.Text))
{
liDemand.Visible = false;
}
else
{
liDemand.Visible = true;
}
}
}
repeaterTableList.DataSource = dt;
repeaterTableList.DataBind();
}
}
protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
if (string.IsNullOrEmpty(WorkOrderID))
{
Response.Write(@"<script language='javascript'>javascript:alert('工单ID不能为空！');try {
window.external.MethodScript('/browsercontrol/closepage');
} catch (e) {
window.opener = null; window.open('', '_self'); window.close();
};</script>");
}
else
{
Entities.WorkOrderInfo model = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(WorkOrderID);
if (model == null)
{
Response.Write(@"<script language='javascript'>javascript:alert('工单不存在！');try {
window.external.MethodScript('/browsercontrol/closepage');
} catch (e) {
window.opener = null; window.open('', '_self'); window.close();
};</script>");
}
else
{
if (!string.IsNullOrEmpty(WorkOrderID) && BLL.WorkOrderInfo.Instance.HasConversation(WorkOrderID))
{
string imurl = ConfigurationManager.AppSettings["PersonalIMURL"].ToString();
int thisuserid = BLL.Util.GetLoginUserID();
CHUrl = "<a href='javascript:void(0)' onclick=\"GotoConversation(this,'" + imurl + "/ConversationHistoryForCC.aspx','" + thisuserid + "','','" + WorkOrderID + "')\">关联对话</a>";
}
CategoryID = model.CategoryID.ToString();
this.lblTitle.Text = model.Title;
this.lblDataSource.Text = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderDataSource), Convert.ToInt32(model.DataSource));
if (model.IsReturnVisit == 1)
{
this.lblAcceptVisit.Text = "接受";
}
else
{
this.lblAcceptVisit.Text = "不接受";
}
this.lblAddPerson.Text = BitAuto.YanFa.SysRightManager.Common.UserInfo.GerTrueName(Convert.ToInt32(model.CreateUserID)) + "【" + BitAuto.YanFa.Crm2009.BLL.UserInfo.Instance.GetDepartNameByUserID(Convert.ToInt32(model.CreateUserID)) + "】";
this.lblAddTime.Text = Convert.ToDateTime(model.CreateTime).ToString("yyyy年MM月dd日HH:mm");
this.lblCategory.Text = BitAuto.ISDC.CC2012.BLL.WorkOrderCategory.Instance.GetCategoryFullName(model.CategoryID.ToString());
//推荐活动，如果工单表没有值 则去WorkOrderActivity表找 add lxw 13.1.15
try
{
if (string.IsNullOrEmpty(model.NominateActivity))
{
int count = 0;
DataTable dt_Activity = BLL.WorkOrderActivity.Instance.GetWorkOrderActivity(" and orderID='" + WorkOrderID + "'", "", 1, 1000, out count);
string[] guids = new string[dt_Activity.Rows.Count];
for (int i = 0; i < dt_Activity.Rows.Count; i++)
{
guids[i] = dt_Activity.Rows[i]["ActivityGUID"].ToString();
}
if (dt_Activity.Rows.Count > 0)
{
WebService.Market.MarketServiceHelper market = new WebService.Market.MarketServiceHelper();
DataSet ds_Activity = market.GetDataXml(guids);
DataTable dt_webServiceActivity = null;
if (ds_Activity != null && ds_Activity.Tables.Count > 0)
{
dt_webServiceActivity = ds_Activity.Tables[0];
string activityStr = string.Empty;
for (int k = 0; k < dt_Activity.Rows.Count; k++)
{
string guid = dt_Activity.Rows[k]["ActivityGUID"].ToString();
DataRow[] drs = dt_webServiceActivity.Select("Guid='" + guid + "'");
if (drs.Length > 0)
{
string url = drs[0]["url"].ToString();
if (!string.IsNullOrEmpty(url))
{
activityStr += "<a href=" + url + " target='_blank'>" + dt_webServiceActivity.Rows[k]["Name"].ToString() + "</a> ，";
}
else
{
activityStr += dt_webServiceActivity.Rows[k]["Name"].ToString() + " ，";
}
}
else
{
activityStr += dt_Activity.Rows[k]["Name"].ToString() + " ，";
}
}
lblRecommend.Text = activityStr.TrimEnd('，');
}
}
}
else
{
this.lblRecommend.Text = model.NominateActivity;
}
}
catch (Exception ex)
{
BLL.Util.InsertUserLog("查找推荐活动失败，工单ID：" + WorkOrderID);
}
this.lblWorkOrderRecord.Text = model.Content;
Entities.QueryWorkOrderTagMapping queryMapping = new Entities.QueryWorkOrderTagMapping();
queryMapping.OrderID = WorkOrderID;
DataTable dtTag = BLL.WorkOrderTag.Instance.GetWorkOrderTagByOrderID(WorkOrderID);
if (dtTag.Rows.Count > 0)
{
lblTag.Text = dtTag.Rows[0]["TagName"].ToString();
}
if (string.IsNullOrEmpty(model.AttentionCarBrandName))
{
this.lblCarCategory.Text = "";
}
else
{
this.lblCarCategory.Text = model.AttentionCarBrandName + "-" + model.AttentionCarSerialName + "-" + model.AttentionCarTypeName;
}
if (string.IsNullOrEmpty(model.SaleCarBrandName))
{
this.lblOutCarCategory.Text = "";
}
else
{
this.lblOutCarCategory.Text = model.SaleCarBrandName + "-" + model.SaleCarSerialName + "-" + model.SaleCarTypeName;
}
this.lblSelectDealerName.Text = model.SelectDealerName;
CustID = BLL.WorkOrderInfo.Instance.GetCustIDByWorkOrderTel(model);
if (!string.IsNullOrEmpty(CustID))
{
CustID = "<a target='_blank' href='/TaskManager/CustInformation.aspx?CustID=" + CustID + "'>查看用户</a>";
}
}
}
}
}
private void PersonalSubmit(out string msg)
{
msg = string.Empty;
try
{
BLL.Loger.Log4Net.Info("【个人工单提交Step1——数据验证】");
#region 验证
validate(out msg);
if (msg != string.Empty)
{
msg = "{'result':'false','msg':'" + msg + "'}";
return;
}
#endregion
#region 插入工单表
Entities.WorkOrderInfo model_WorkOrderInfo = bindWorkOrderInfo(out msg);
if (msg != string.Empty)
{
return;
}
//个人类型增加工单，状态默认-已完成
model_WorkOrderInfo.WorkOrderStatus = (int)Entities.WorkOrderStatus.Completed;
model_WorkOrderInfo.WorkCategory = 1;//工单类型-个人；add lxw 13.9.11
BLL.Loger.Log4Net.Info("【个人工单提交Step2——添加工单开始】");
model_WorkOrderInfo.OrderID = BLL.WorkOrderInfo.Instance.Insert(model_WorkOrderInfo);
BLL.Loger.Log4Net.Info("【个人工单提交Step2——添加工单结束】OrderID=" + model_WorkOrderInfo.OrderID);
//回写IM库
BLL.Loger.Log4Net.Info("【个人工单提交Step3——工单数据回写IM开始】");
UpdateCCWorkOrder2IM(model_WorkOrderInfo);
BLL.Loger.Log4Net.Info("【个人工单提交Step3——工单数据回写IM结束】");
#endregion
//如果有推荐活动，插入WorkOrderActivity表，add lxw 13.1.14
#region 插入推荐活动
if (ActivityIDs != "")
{
string[] aIDs = ActivityIDs.Split(',');
for (int i = 0; i < aIDs.Length; i++)
{
Entities.WorkOrderActivity model_Activity = new Entities.WorkOrderActivity();
model_Activity.ActivityGUID = new Guid(aIDs[i]);
model_Activity.OrderID = model_WorkOrderInfo.OrderID;
model_Activity.CreateTime = operTime;
model_Activity.CreateUserID = operUserID;
BLL.Loger.Log4Net.Info("【个人工单提交Step4——WorkOrderActivity数据入库开始】");
BLL.WorkOrderActivity.Instance.Insert(model_Activity);
BLL.Loger.Log4Net.Info("【个人工单提交Step4——WorkOrderActivity数据入库结束】");
}
}
#endregion
#region 插入工单回复表
Entities.WorkOrderRevert model_Revert = bindWorkOrderRevert(out msg);
if (msg != string.Empty)
{
return;
}
model_Revert.OrderID = model_WorkOrderInfo.OrderID;
model_Revert.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
model_Revert.WorkOrderStatus = "已完成";
if (CallID != string.Empty)
{
model_Revert.CallID = Int64.Parse(CallID);
}
BLL.Loger.Log4Net.Info("【个人工单提交Step5——WorkOrderRevert数据入库开始】");
BLL.WorkOrderRevert.Instance.Insert(model_Revert);
BLL.Loger.Log4Net.Info("【个人工单提交Step5——WorkOrderRevert数据入库结束】");
#endregion
#region 插入标签
if (TagIDs != string.Empty)
{
string[] array_TagIDs = TagIDs.Split(',');
for (int k = 0; k < array_TagIDs.Length; k++)
{
Entities.WorkOrderTagMapping model_Mapping = new Entities.WorkOrderTagMapping();
model_Mapping.OrderID = model_WorkOrderInfo.OrderID;
model_Mapping.TagID = int.Parse(array_TagIDs[k]);
model_Mapping.Status = 0;
model_Mapping.CreateTime = model_Mapping.ModifyTime = operTime;
model_Mapping.CreateUserID = model_Mapping.ModifyUserID = operUserID;
BLL.Loger.Log4Net.Info("【个人工单提交Step6——插入标签数据入库开始】");
BLL.WorkOrderTagMapping.Instance.Insert(model_Mapping);
BLL.Loger.Log4Net.Info("【个人工单提交Step6——插入标签数据入库结束】");
}
}
#endregion
msg = "{'result':'true','OrderID':'" + model_WorkOrderInfo.OrderID + "'}";
}
catch (Exception ex)
{
BLL.Loger.Log4Net.Error("【个人工单提交】出现方法出现问题：" + ex.Message);
}
}
public void InsertWorkOrderInfo(Entities.WorkOrderInfo info)
{
BLL.WorkOrderInfo.Instance.InsertWorkOrderInfo(info);
}
/// <summary>
/// 更新一条数据
/// </summary>
public int Update(SqlTransaction sqltran, Entities.WorkOrderInfo model)
{
return(Dal.WorkOrderInfo.Instance.Update(sqltran, model));
}
/// <summary>
/// 更新一条数据
/// </summary>
public int Update(Entities.WorkOrderInfo model)
{
return(Dal.WorkOrderInfo.Instance.Update(model));
}
/// <summary>
/// 增加一条数据
/// </summary>
public string Insert(SqlTransaction sqltran, Entities.WorkOrderInfo model)
{
return(Dal.WorkOrderInfo.Instance.Insert(sqltran, model));
}
/// <summary>
/// 增加一条数据
/// </summary>
/// <param name="model"></param>
/// <returns></returns>
public string InsertWorkOrderInfo(Entities.WorkOrderInfo model)
{
return(Dal.WorkOrderInfo.Instance.Insert(model));
}
private void SalesProcessSubmit(out string msg)
{
msg = string.Empty;
if (!string.IsNullOrEmpty(Requester) && Requester.Trim() == "intelligentplatform")
{
msg = "process";
}
else
{
judgeSalesPermission(out msg);
}
if (msg == "none" || msg == "view" || msg == "over")
{
return;
}
if (string.IsNullOrEmpty(OrderID))
{
msg = "工单号不能为空！";
return;
}
if (string.IsNullOrEmpty(RevertContent))
{
msg = "回复内容不能为空！";
return;
}
Web.AjaxServers.ValidateDataFormat vd = new Web.AjaxServers.ValidateDataFormat();
int contentLen = vd.GetLength(RevertContent);
if (contentLen > 600)
{
msg = "回复内容超过300个字！";
return;
}
#region 更新工单表
Entities.WorkOrderInfo model_WorkOrderInfo = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
string oldReceiverName = model_WorkOrderInfo.ReceiverName;
int _receiverID;
if (int.TryParse(ReceiverID, out _receiverID))
{
//坐席操作，只有在选择接收人，才会覆盖当前操作人，否则不清空
model_WorkOrderInfo.ReceiverID = _receiverID;
model_WorkOrderInfo.ReceiverName = ReceiverName;
}
model_WorkOrderInfo.IsSales = IsSales == "true" ? true : false;
if (RevertContent != string.Empty)
{
model_WorkOrderInfo.IsRevert = true;
}
if (!string.IsNullOrEmpty(ReceiverName) && !string.IsNullOrEmpty(ReceiverID) && ReceiverID != "-2")
{
model_WorkOrderInfo.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(int.Parse(ReceiverID));
}
model_WorkOrderInfo.ModifyTime = operTime;
model_WorkOrderInfo.ModifyUserID = operUserID;
model_WorkOrderInfo.WorkOrderStatus = (int)Entities.WorkOrderStatus.Processing;
BLL.WorkOrderInfo.Instance.Update(model_WorkOrderInfo);
#endregion
#region 插入工单回复表(原来的)
Entities.WorkOrderRevert model_Revert = new Entities.WorkOrderRevert();
if (string.IsNullOrEmpty(RTWORID)) //没有接通电话时提交回复信息，则插入[WorkOrderRevert]表一条数据
{
model_Revert.OrderID = OrderID;
model_Revert.RevertContent = RevertContent;
if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
{
model_Revert.ReceiverName = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
model_Revert.ReceiverID = model_WorkOrderInfo.ReceiverID.ToString();
}
model_Revert.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
model_Revert.WorkOrderStatus = "处理中";
model_Revert.CreateTime = operTime;
model_Revert.CreateUserID = operUserID;
BLL.WorkOrderRevert.Instance.Insert(model_Revert);
}
else //已经接通电话，并插入[WorkOrderRevert]表一条数据，则更新这条数据
{
model_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevert(long.Parse(RTWORID));
model_Revert.RevertContent = RevertContent;
if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
{
model_Revert.ReceiverName = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
model_Revert.ReceiverID = model_WorkOrderInfo.ReceiverID.ToString();
}
model_Revert.WorkOrderStatus = "处理中";
BLL.WorkOrderRevert.Instance.Update(model_Revert);
}
#endregion
#region 插入工单回复表、工单日志表
//Entities.WorkOrderLog log = new Entities.WorkOrderLog();
//Entities.WorkOrderReceiver receiver = new Entities.WorkOrderReceiver();
//if (string.IsNullOrEmpty(RTWORID)) //没有接通电话时提交回复信息，则插入 日志表、回复表
//{
// log.OrderID = OrderID;
// if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
// {
// log.LogDesc = fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
// /// model_Revert.WorkOrderStatus = "处理中";
// }
// log.CreateTime = operTime;
// log.CreateUserID = operUserID;
// receiver.RevertContent = RevertContent;
// receiver.ReceiverUserID = model_WorkOrderInfo.ReceiverID;
// receiver.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
// receiver.CreateTime = operTime;
// receiver.CreateUserID = operUserID;
// int ReceiverRecID = BLL.WorkOrderReceiver.Instance.Insert(receiver);
// log.ReceiverRecID = ReceiverRecID;
// BLL.WorkOrderLog.Instance.Insert(log);
//}
//else
//{
// receiver = BLL.WorkOrderReceiver.Instance.GetWorkOrderReceiver(int.Parse(RTWORID));
// receiver.RevertContent = RevertContent;
// receiver.ReceiverUserID = model_WorkOrderInfo.ReceiverID;
// log = BLL.WorkOrderLog.Instance.GetWorkOrderLogByRtRecID(int.Parse(RTWORID));
// if (!string.IsNullOrEmpty(oldReceiverName) || !string.IsNullOrEmpty(ReceiverName))
// {
// log .LogDesc= fieldDesc(oldReceiverName, model_WorkOrderInfo.ReceiverName);
// //model_Revert.WorkOrderStatus = "处理中";
// }
// BLL.WorkOrderLog.Instance.Update(log);
// BLL.WorkOrderReceiver.Instance.Update(receiver);
//}
#endregion
#region 发送邮件
if (int.TryParse(ReceiverID, out _receiverID))
{
AjaxServers.SendEmailInfo sendInfo = new AjaxServers.SendEmailInfo();
sendInfo.ReceiverID = _receiverID;
sendInfo.ReceiverName = ReceiverName;
sendInfo.LastOperTime = model_WorkOrderInfo.LastProcessDate;
sendInfo.OrderID = model_WorkOrderInfo.OrderID;
sendInfo.Title = model_WorkOrderInfo.Title;
sendInfo.DepartName = model_WorkOrderInfo.ReceiverDepartName;
sendInfo.Desc = model_WorkOrderInfo.Content;
SendEmailToReceiver(sendInfo);
}
#endregion
msg = "true";
}
private void DealerSubmit(out string msg)
{
msg = string.Empty;
try
{
BLL.Loger.Log4Net.Info("【经销商工单提交Step1——参数验证】CallID IS:" + CallID);
#region 验证
validate(out msg);
if (LastProcessDate != string.Empty)
{
DateTime dtLastProcessDate;
if (DateTime.TryParse(LastProcessDate, out dtLastProcessDate))
{
if (dtLastProcessDate < DateTime.Parse(DateTime.Now.ToString("yyyy-MM-dd")))
{
msg += "最晚处理日期不能小于当前时间！<br/>";
}
}
}
if (msg != string.Empty)
{
msg = "{'result':'false','msg':'" + msg + "'}";
return;
}
#endregion
#region 插入工单表
BLL.Loger.Log4Net.Info("【经销商工单提交Step2——绑定工单信息】");
Entities.WorkOrderInfo model_WorkOrderInfo = bindWorkOrderInfo(out msg);
if (msg != string.Empty)
{
return;
}
string orderCustID = string.Empty;
//根据CRMCustName查询获取CustID
BLL.Loger.Log4Net.Info("【经销商工单提交Step3——根据CRMCustName查询获取CustID开始】");
DataSet ds_CustID = BitAuto.YanFa.Crm2009.BLL.CustInfo.Instance.GetCustIDByNameToCC(model_WorkOrderInfo.CustName);
BLL.Loger.Log4Net.Info("【经销商工单提交Step3——根据CRMCustName查询获取CustID结束】");
if (ds_CustID != null && ds_CustID.Tables.Count > 0 && ds_CustID.Tables[0].Rows.Count > 0)
{
model_WorkOrderInfo.CRMCustID = orderCustID = ds_CustID.Tables[0].Rows[0]["CustID"].ToString();
}
//OperType=1：添加（状态：已完成）；OperType=2：转出（状态：待审核）
model_WorkOrderInfo.WorkOrderStatus = OperType == "1" ? (int)Entities.WorkOrderStatus.Completed : (int)Entities.WorkOrderStatus.Pending;
model_WorkOrderInfo.WorkCategory = 2;//工单类型-经销商；add lxw 13.9.11
model_WorkOrderInfo.DemandID = DemandID;
BLL.Loger.Log4Net.Info("【经销商工单提交Step4——WorkOrderInfo入库开始】");
model_WorkOrderInfo.OrderID = BLL.WorkOrderInfo.Instance.Insert(model_WorkOrderInfo);
BLL.Loger.Log4Net.Info("【经销商工单提交Step4——WorkOrderInfo入库结束】OrderID=：" + OrderID);
//回写IM库
BLL.Loger.Log4Net.Info("【经销商工单提交Step5——工单信息回写IM库开始】");
UpdateCCWorkOrder2IM(model_WorkOrderInfo);
BLL.Loger.Log4Net.Info("【经销商工单提交Step5——工单信息回写IM库结束】");
#endregion
#region 插入工单回复表
BLL.Loger.Log4Net.Info("【经销商工单提交Step6——绑定工单回复信息】OrderID=" + model_WorkOrderInfo.OrderID + ",CallID=" + CallID);
Entities.WorkOrderRevert model_Revert = bindWorkOrderRevert(out msg);
model_Revert.OrderID = model_WorkOrderInfo.OrderID;
if (CallID != string.Empty)
{
model_Revert.CallID = Int64.Parse(CallID);
}
if (msg != string.Empty)
{
return;
}
model_Revert.WorkOrderStatus = OperType == "1" ? "已完成" : "待审核";
BLL.Loger.Log4Net.Info("【经销商工单提交Step7——根据部门获取部门名称开始】");
model_Revert.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
BLL.Loger.Log4Net.Info("【经销商工单提交Step7——根据部门获取部门名称结束】");
BLL.Loger.Log4Net.Info("【经销商工单提交Step8——工单回复信息入库开始】");
BLL.WorkOrderRevert.Instance.Insert(model_Revert);
BLL.Loger.Log4Net.Info("【经销商工单提交Step8——工单回复信息入库结束】");
#endregion
#region 插入标签
if (TagIDs != string.Empty)
{
string[] array_TagIDs = TagIDs.Split(',');
for (int k = 0; k < array_TagIDs.Length; k++)
{
Entities.WorkOrderTagMapping model_Mapping = new Entities.WorkOrderTagMapping();
model_Mapping.OrderID = model_WorkOrderInfo.OrderID;
model_Mapping.TagID = int.Parse(array_TagIDs[k]);
model_Mapping.Status = 0;
model_Mapping.CreateTime = model_Mapping.ModifyTime = operTime;
model_Mapping.CreateUserID = model_Mapping.ModifyUserID = operUserID;
BLL.Loger.Log4Net.Info("【经销商工单提交Step9——插入标签开始】");
BLL.WorkOrderTagMapping.Instance.Insert(model_Mapping);
BLL.Loger.Log4Net.Info("【经销商工单提交Step9——插入标签结束】");
}
}
#endregion
#region 把工单联系人插入个人用户
Web.AjaxServers.CustBaseInfo.CustBasicInfo model_cbInfo = bindCustBasicInfo(out msg);
if (msg != string.Empty)
{
return;
}
Web.AjaxServers.CustBaseInfo.OperPopCustBasicInfo cbi = new Web.AjaxServers.CustBaseInfo.OperPopCustBasicInfo();
BLL.Loger.Log4Net.Info("【经销商工单提交Step10——插入个人用户库信息开始】");
cbi.InsertCustInfo(model_cbInfo, out msg);
BLL.Loger.Log4Net.Info("【经销商工单提交Step10——插入个人用户库信息结束】");
string ccCustID = string.Empty;
string[] aMsg = msg.Split(',');
//如果不存在会新增个人用户 返回ccCustID
//如果存在会直接返回该联系人ccCustID
if (aMsg.Length == 2 && aMsg[0].Split(':')[1] == "'true'")
{
ccCustID = aMsg[1].Split(':')[1].Replace("'", "");
}
#endregion
#region 插入访问记录
if (ccCustID != string.Empty)
{
BLL.Loger.Log4Net.Info("【经销商工单提交Step11——插入联系记录开始】");
long callid = CommonFunction.ObjectToLong(CallID, -2);
int userid = BLL.Util.GetLoginUserID();
BitAuto.ISDC.CC2012.Web.AjaxServers.CustBaseInfo.OperPopCustBasicInfo.OperCustVisitBusiness(ccCustID, model_WorkOrderInfo.OrderID, callid, (int)VisitBusinessTypeEnum.S1_工单, TaskSource, userid, model_WorkOrderInfo.ContactTel);
BLL.Loger.Log4Net.Info("【经销商工单提交Step11——插入联系记录结束】");
}
#endregion
msg = "{'result':'true','OrderID':'" + model_WorkOrderInfo.OrderID + "','orderCustID':'" + orderCustID + "'}";
}
catch (Exception ex)
{
BLL.Loger.Log4Net.Error("【经销商工单提交】出现方法出现问题：" + ex.Message);
}
}
private void CCProcessSubmit(out string msg)
{
msg = string.Empty;
if (!string.IsNullOrEmpty(Requester) && Requester.Trim() == "intelligentplatform")
{
msg = "process";
}
else
{
judgePermission(out msg);
}
if (msg == string.Empty)
{
return;
}
Web.AjaxServers.ValidateDataFormat vd = new Web.AjaxServers.ValidateDataFormat();
int contentLen = vd.GetLength(RevertContent);
if (contentLen > 600)
{
msg = "回复内容超过300个字！";
return;
}
//提交
#region 插入工单表
Entities.WorkOrderInfo model_OldWorkOrderInfo = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
Entities.WorkOrderInfo model_NewWorkOrderInfo = bindWorkOrderInfo(BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID), out msg);
if (msg != string.Empty)
{
return;
}
model_NewWorkOrderInfo.ModifyUserID = operUserID;
model_NewWorkOrderInfo.ModifyTime = operTime;
if (RevertContent != string.Empty)
{
model_NewWorkOrderInfo.IsRevert = true;
}
BLL.WorkOrderInfo.Instance.Update(model_NewWorkOrderInfo);
#endregion
#region 插入工单回复表
EditWorkOrderRevert(model_NewWorkOrderInfo, model_OldWorkOrderInfo, out msg);
#endregion
#region 发送邮件
if (model_NewWorkOrderInfo.ReceiverName != model_OldWorkOrderInfo.ReceiverName && model_NewWorkOrderInfo.ReceiverID != null)
{
AjaxServers.SendEmailInfo sendInfo = new AjaxServers.SendEmailInfo();
sendInfo.ReceiverID = (int)model_NewWorkOrderInfo.ReceiverID;
sendInfo.ReceiverName = model_NewWorkOrderInfo.ReceiverName;
sendInfo.LastOperTime = model_NewWorkOrderInfo.LastProcessDate;
sendInfo.OrderID = model_NewWorkOrderInfo.OrderID;
sendInfo.Title = model_NewWorkOrderInfo.Title;
sendInfo.DepartName = model_NewWorkOrderInfo.ReceiverDepartName;
sendInfo.Desc = model_NewWorkOrderInfo.Content;
SendEmailToReceiver(sendInfo);
}
#endregion
msg = "true";
}
private void UpdateCCWorkOrder2IM(Entities.WorkOrderInfo model_WorkOrderInfo)
{
try
{
//回写IM库，首先判断是 在线留言还是会话新增工单。
int imtype = -2;
int id = -2;
if (model_WorkOrderInfo.CSID != Entities.Constants.Constant.INT_INVALID_VALUE)
{
//说明是 会话新增工单
imtype = 1;
id = model_WorkOrderInfo.CSID;
}
if (model_WorkOrderInfo.LYID != Entities.Constants.Constant.INT_INVALID_VALUE)
{
//说明是 留言新增工单
imtype = 2;
id = model_WorkOrderInfo.LYID;
}
if (imtype > -2)
{
string retval = "";
if (model_WorkOrderInfo.SYSType == "isIM")
{
if (model_WorkOrderInfo.CarType == 1)
{
retval = WebService.IM.IMepUtilsServiceHelper.Instance.UpdateCCWorkOrderToIM(imtype, id, model_WorkOrderInfo.OrderID);
}
else if (model_WorkOrderInfo.CarType == 2)
{
retval = WebService.IM.IMtcUtilsServiceHelper.Instance.UpdateCCWorkOrderToIM(imtype, id, model_WorkOrderInfo.OrderID);
}
}
else if (model_WorkOrderInfo.SYSType == "isIM2")
{
retval = WebService.IM.IMUtilsServiceHelper.Instance.UpdateCCWorkOrderToIM(imtype, id, model_WorkOrderInfo.OrderID);
}
if (string.IsNullOrEmpty(retval))
{
if (imtype == 1)
{
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM会话表成功，工单号:" + model_WorkOrderInfo.OrderID + ",会话ID:" + model_WorkOrderInfo.CSID);
}
else if (imtype == 2)
{
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM留言表成功，工单号:" + model_WorkOrderInfo.OrderID + ",留言ID:" + model_WorkOrderInfo.LYID);
}
}
else
{
if (imtype == 1)
{
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM会话表失败，工单号:" + model_WorkOrderInfo.OrderID + ",会话ID:" + model_WorkOrderInfo.CSID);
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM会话表出错:" + retval);
}
else if (imtype == 2)
{
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM留言表失败，工单号:" + model_WorkOrderInfo.OrderID + ",留言ID:" + model_WorkOrderInfo.LYID);
BLL.Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]DelaerSubmit 回写IM留言表出错:" + retval);
}
}
}
}
catch (Exception ex)
{
Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]UpdateCCWorkOrder2IM 出错!errorMessage:" + ex.Message);
Loger.Log4Net.Info("[WorkOrderOperHandlerr.ashx.cs]UpdateCCWorkOrder2IM 出错!errorStackTrace:" + ex.StackTrace);
}
}
//编辑工单回复表信息
private void EditWorkOrderRevert(Entities.WorkOrderInfo newModel, Entities.WorkOrderInfo oldModel, out string msg)
{
msg = string.Empty;
if (newModel == null || oldModel == null)
{
return;
}
Entities.WorkOrderRevert model_Revert = new Entities.WorkOrderRevert();
Int64 callID = 0;
if (Int64.TryParse(CallID, out callID))
{
//如果有录音，则在之前的录音记录的基础上进行回复表的修改
model_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevertByCallID(callID);
}
else
{
model_Revert.OrderID = oldModel.OrderID;
model_Revert.CreateTime = operTime;
model_Revert.CreateUserID = operUserID;
}
model_Revert.RevertContent = RevertContent;
model_Revert.ReceiverDepartName = BitAuto.YanFa.SysRightManager.Common.UserInfo.Instance.GetDistrictNameByUserID(operUserID);
model_Revert.IsReturnVisit = RevertContent == string.Empty ? "否" : "是";
//比较工单分类
if (newModel.CategoryID != oldModel.CategoryID)
{
string oldCategoryName = BLL.WorkOrderCategory.Instance.GetCategoryFullName(oldModel.CategoryID.ToString());
string newCategoryName = BLL.WorkOrderCategory.Instance.GetCategoryFullName(newModel.CategoryID.ToString());
model_Revert.CategoryName = fieldDesc(oldCategoryName, newCategoryName);
}
//比较工单状态
if (newModel.WorkOrderStatus != oldModel.WorkOrderStatus)
{
string oldStatus = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderStatus), (int)oldModel.WorkOrderStatus);
string newStatus = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderStatus), (int)newModel.WorkOrderStatus);
model_Revert.WorkOrderStatus = fieldDesc(oldStatus, newStatus);
}
//比较优先级
if (newModel.PriorityLevel != oldModel.PriorityLevel)
{
string oldLevel = oldModel.PriorityLevel == 1 ? "普通" : "紧急";
string newLevel = newModel.PriorityLevel == 1 ? "普通" : "紧急";
model_Revert.PriorityLevelName = fieldDesc(oldLevel, newLevel);
}
//比较接收人
if (!string.IsNullOrEmpty(newModel.ReceiverName) || !string.IsNullOrEmpty(oldModel.ReceiverName))
{
model_Revert.ReceiverID = newModel.ReceiverID.ToString();
model_Revert.ReceiverName = fieldDesc(oldModel.ReceiverName, newModel.ReceiverName);
}
//比较是否投诉
if (newModel.IsComplaintType != oldModel.IsComplaintType)
{
string oldIsComplaint = oldModel.IsComplaintType == true ? "投诉" : "普通";
string newIsComplaint = newModel.IsComplaintType == true ? "投诉" : "普通";
model_Revert.IsComplaintType = fieldDesc(oldIsComplaint, newIsComplaint);
}
//比较标签
string tagDesc = GetCompareTagDesc(model_Revert.OrderID, TagIDs);
if (tagDesc != string.Empty)
{
model_Revert.TagName = tagDesc;
//修改标签表
BLL.WorkOrderTagMapping.Instance.DeleteByOrderID(model_Revert.OrderID);
if (TagIDs != string.Empty)
{
string[] array_TagIDs = TagIDs.Split(',');
for (int k = 0; k < array_TagIDs.Length; k++)
{
Entities.WorkOrderTagMapping model_Mapping = new Entities.WorkOrderTagMapping();
model_Mapping.OrderID = model_Revert.OrderID;
model_Mapping.TagID = int.Parse(array_TagIDs[k]);
model_Mapping.Status = 0;
model_Mapping.CreateTime = model_Mapping.ModifyTime = operTime;
model_Mapping.CreateUserID = model_Mapping.ModifyUserID = operUserID;
BLL.WorkOrderTagMapping.Instance.Insert(model_Mapping);
}
}
}
if (callID != 0)
{
BLL.WorkOrderRevert.Instance.Update(model_Revert);
}
else
{
BLL.WorkOrderRevert.Instance.Insert(model_Revert);
}
}
private void bindData()
{
if (!string.IsNullOrEmpty(OrderID))
{
Entities.WorkOrderInfo model = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
if (model != null)
{
if (!string.IsNullOrEmpty(OrderID) && BLL.WorkOrderInfo.Instance.HasConversation(OrderID))
{
string imurl = ConfigurationManager.AppSettings["DealerIMURL"].ToString();
int thisuserid = BLL.Util.GetLoginUserID();
CHUrl = "<a href='javascript:void(0)' onclick=\"GotoConversation(this,'" + imurl + "/ConversationHistoryForCC.aspx','" + thisuserid + "','','" + OrderID + "')\">关联对话</a>";
}
title = model.Title;
dataSource = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderDataSource), (int)model.DataSource);
//createTime = DateTime.Parse(model.CreateTime.ToString()).ToString("yyyy年MM月dd日HH:mm");
DataTable dt_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevertByOrderID(model.OrderID, " w.CreateTime Asc ");
if (dt_Revert != null && dt_Revert.Rows.Count > 0)
{
string pName = string.Empty;
string cName = string.Empty;
string ctName = string.Empty;
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["ProvinceName"].ToString()))
{
pName = dt_Revert.Rows[0]["ProvinceName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CityName"].ToString()))
{
cName = dt_Revert.Rows[0]["CityName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CountyName"].ToString()))
{
ctName = dt_Revert.Rows[0]["CountyName"].ToString();
}
if (pName != string.Empty)
{
custArea = pName + " " + cName + " " + ctName;
}
}
crmCustName = model.CustName;
contact = model.Contact;
tel = model.ContactTel;
crmCustID = model.CRMCustID;
if (!string.IsNullOrEmpty(crmCustID) && !string.IsNullOrEmpty(crmCustName))
{
string url = "/CustCheck/CrmCustSearch/CustDetail.aspx?CustID=" + crmCustID;
CRMCustURL = "<a href='" + url + "' target='_blank'>" + crmCustName + "</a>";
}
else
{
CRMCustURL = crmCustName;
}
this.lblStatus.Text = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderStatus), (int)model.WorkOrderStatus);
this.lblCategory.Text = BitAuto.ISDC.CC2012.BLL.WorkOrderCategory.Instance.GetCategoryFullName(model.CategoryID.ToString());
this.lblPriorityLevel.Text = BLL.Util.GetEnumOptText(typeof(Entities.PriorityLevelEnum), (int)model.PriorityLevel);
this.hlRelateDemand.Text = model.DemandID;
this.hlRelateDemand.NavigateUrl = ConfigurationManager.AppSettings["DemandDetailsUrl"] + "?DemandID=" + model.DemandID + "&r=" + new Random().Next();
this.hlRelateDemand.Target = "_blank";
if (string.IsNullOrEmpty(hlRelateDemand.Text))
{
liDemandDealer.Visible = false;
}
else
{
liDemandDealer.Visible = true;
}
if (model.IsComplaintType == true)
{
this.lblComplaintType.Text = "投诉";
}
else
{
this.lblComplaintType.Text = "普通";
}
this.lblReceiverPerson.Text = model.ReceiverName;
CustID = BLL.WorkOrderInfo.Instance.GetCustIDByWorkOrderTel(model);
if (!string.IsNullOrEmpty(CustID))
{
CustID = "<a target='_blank' href='/TaskManager/CustInformation.aspx?CustID=" + CustID + "'>查看用户</a>";
}
}
else
{
Response.Write(@"<script language='javascript'>javascript:alert('工单不存在！');try {
window.external.MethodScript('/browsercontrol/closepage');
} catch (e) {
window.opener = null; window.open('', '_self'); window.close();
};</script>");
}
}
else
{
Response.Write(@"<script language='javascript'>javascript:alert('工单ID不能为空！');try {
window.external.MethodScript('/browsercontrol/closepage');
} catch (e) {
window.opener = null; window.open('', '_self'); window.close();
};</script>");
}
}
private void bindData()
{
if (!string.IsNullOrEmpty(OrderID))
{
Entities.WorkOrderInfo model = BLL.WorkOrderInfo.Instance.GetWorkOrderInfo(OrderID);
if (model != null)
{
hlRelateDemand.Text = model.DemandID == null ? "" : model.DemandID;
hlRelateDemand.NavigateUrl = ConfigurationManager.AppSettings["DemandDetailsUrl"] + "?DemandID=" + model.DemandID + "&r=" + new Random().Next();
hlRelateDemand.Target = "_blank";
if (string.IsNullOrEmpty(hlRelateDemand.Text))
{
liDemandCC.Visible = false;
}
else
{
liDemandCC.Visible = true;
}
title = model.Title;
dataSource = BLL.Util.GetEnumOptText(typeof(Entities.WorkOrderDataSource), (int)model.DataSource);
DataTable dt_Revert = BLL.WorkOrderRevert.Instance.GetWorkOrderRevertByOrderID(model.OrderID, " w.CreateTime Asc ");
if (dt_Revert != null && dt_Revert.Rows.Count > 0)
{
string pName = string.Empty;
string cName = string.Empty;
string ctName = string.Empty;
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["ProvinceName"].ToString()))
{
pName = dt_Revert.Rows[0]["ProvinceName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CityName"].ToString()))
{
cName = dt_Revert.Rows[0]["CityName"].ToString();
}
if (!string.IsNullOrEmpty(dt_Revert.Rows[0]["CountyName"].ToString()))
{
ctName = dt_Revert.Rows[0]["CountyName"].ToString();
}
if (pName != string.Empty)
{
custArea = pName + " " + cName + " " + ctName;
}
}
crmCustName = model.CustName;
if (!string.IsNullOrEmpty(model.CRMCustID) && model.CRMCustID != "-2")
{
crmCustNameUrl = "<a href='/CustCheck/CrmCustSearch/CustDetail.aspx?CustID=" + model.CRMCustID + "' target='_blank'>" + model.CustName + "</a>";
}
else
{
crmCustNameUrl = model.CustName;
}
contact = model.Contact;
tel = model.ContactTel;
status = model.WorkOrderStatus.ToString();
categoryID = model.CategoryID.ToString();
if (!string.IsNullOrEmpty(categoryID))
{
DataTable dtCategory = BLL.WorkOrderCategory.Instance.GetCategoryFullByCategoryID(categoryID);
if (dtCategory.Rows.Count == 2)
{
categoryID2 = "-1";
categoryID1 = dtCategory.Select("Level=1")[0]["CID"].ToString();
}
else if (dtCategory.Rows.Count == 3)
{
categoryID2 = dtCategory.Select("Level=2")[0]["CID"].ToString();
categoryID1 = dtCategory.Select("Level=1")[0]["CID"].ToString();
}
}
priorityLevel = model.PriorityLevel.ToString();
crmCustID = model.CRMCustID;
isComplaintType = model.IsComplaintType.ToString();
DataTable dt_Tag = BLL.WorkOrderTag.Instance.GetWorkOrderTagByOrderID(model.OrderID);
for (int k = 0; k < dt_Tag.Rows.Count; k++)
{
tagInfo += dt_Tag.Rows[k]["TagName"].ToString() + ",";
tagIDs += dt_Tag.Rows[k]["TagID"].ToString() + ",";
}
tagInfo = tagInfo.TrimEnd(',');
tagIDs = tagIDs.TrimEnd(',');
}
}
}
