private JsonResult BuildEndOfChatJsonFromItem(Item item)
{
var model = new EndChat()
{
EndOfChat = GetBoolvalue(item, "End of Chat"),
EndMessage = FieldValue(item, "End Message")
};
return(BuildResponseJson(model));
}
private JsonResult BuildNextQuestionResponse(Item item)
{
var nextQuestion = GetNextItem(item);
//Chat has Next Question to Process & also not end of chat
if (nextQuestion != null)
{
return(BuildChartModel(nextQuestion));
}
Sitecore.Diagnostics.Log.Error("ChatBot: Item {0} has no Next Question Setup", this);
var chatItem = getItem(ChatItemId);
var model = new EndChat()
{
ChatId = ChatItemId,
EndOfChat = true,
EndMessage = FieldValue(chatItem, "Incorrect Flow")
};
return(BuildResponseJson(model));
}
public JsonResult GetData(string chatId = null, string questionId = null, string answerId = null, string value = null, string goBack = null)
{
Guid answerItemId = Guid.Empty;
ChatItemId = GetChat(chatId);
Guid questionItemId = Guid.Empty;
if (ChatItemId == Guid.Empty)
{
var chatItemData = getItem(ChatItemId);
return(BuildResponseJson(new EndChat()
{
EndOfChat = true,
EndMessage = FieldValue(chatItemData, "Injection Error")
}));
}
//To Go to Previous Question
if (!string.IsNullOrEmpty(goBack) && goBack == "1")
{
//From Analytics get the last stored records and get the Question Id and then do get item and return here
var id = GetPreviousQuestionFromAnalytics(ChatItemId);
//If the Analytics returns proper Id we Return previous Question
if (id.Guid != Guid.Empty)
{
return(BuildChartModel(getItem(ChatItemId)));
}
}
//1st Time chat - Answer not provided
if ((!IsValidGuid(questionId, ref questionItemId) && string.IsNullOrEmpty(value)) && !IsValidGuid(answerId, ref answerItemId))
{
XDbProcessing ob = new XDbProcessing();
var identifier = Tracker.Current?.Contact.ContactId.ToString("N");
var chatList = ob.GetLastStoredChat(ChatItemId.ToString(), identifier);
List <ChatRequest> chatRequestList = new List <ChatRequest>();
if (chatList != null && chatList.Any())
{
foreach (var list in chatList)
{
var itemCB = getItem(new Guid(list.QuestionId));
var modelCB = BuildBaseRequest(itemCB);
BuildRequestOptions(itemCB, modelCB);
Guid _AnswerItemId = Guid.Empty;
if (!IsValidGuid(list.AnswerId.ToString(), ref _AnswerItemId))
{
modelCB.AnswerChoosed = list.AnswerId.ToString();
}
else
{
var answer = getItem(_AnswerItemId);
modelCB.AnswerChoosed = answer.Fields["Option Display Text"].Value;
}
chatRequestList.Add(modelCB);
}
}
return(BuildChartModel(getItem(ChatItemId), chatRequestList));
}
if (IsValidGuid(questionId, ref questionItemId))
{
IsValidGuid(answerId, ref answerItemId);
//If User Submited manual Answer, then question id and value will have content
if (!string.IsNullOrEmpty(value))
{
InsertAnalyticsData(chatId, questionItemId, value);
var questionItem = getItem(questionItemId);
return(ReturnNextQuestionOrEndChat(questionItem));
}
else if (answerItemId != Guid.Empty)
{
//2nd Time Onwards
var item = getItem(answerItemId);
//to Make Sure the Answer is of Sent Question Id
if (item != null && item.ParentID.Guid == questionItemId)
{
InsertAnalyticsData(chatId, questionItemId, answerItemId);
return(ReturnNextQuestionOrEndChat(item));
}
else //Fake Request
{
return(BuildEndOfChatJsonFromItem(item));
}
}
//If the request Doesnt have proper Answer, we then return same question to UI
return(BuildChartModel(getItem(questionItemId)));
}
var chatItem = getItem(ChatItemId);
var model = new EndChat()
{
EndOfChat = true,
EndMessage = FieldValue(chatItem, "Injection Error")
};
return(BuildResponseJson(model));
}
