/// <summary>
/// Get Recording parameters
/// </summary>
/// <param name="camp"></param>
/// <returns></returns>
public static DigitalizedRecording GetDigitizedRecordings(Campaign camp)
{
//DialerEngine.Log.Write("|CA|GetDigitizedRecordings Invoked for Campaign - {0}",
// camp.CampaignID.ToString());
CampaignService objCampaignService = null;
DigitalizedRecording objDigitalizedRecording = null;
XmlDocument xDocCampaign = null;
try
{
objCampaignService = new CampaignService();
xDocCampaign = new XmlDocument();
xDocCampaign.LoadXml(Serialize.SerializeObject(camp, "Campaign"));
objDigitalizedRecording = (DigitalizedRecording)Serialize.DeserializeObject(
objCampaignService.GetDigitalizedRecording(xDocCampaign), "DigitalizedRecording");
if (objDigitalizedRecording.DigitalizedRecordingID == 0)
{
return(null);
}
}
catch (Exception ex)
{
DialerEngine.Log.WriteException(ex, "Error in GetDigitizedRecordings");
return(null);
}
finally
{
objCampaignService = null;
//objDialingParameter = null;
xDocCampaign = null;
}
return(objDigitalizedRecording);
}
/// <summary>
/// Cancel the changes made
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
/*protected void lbtnCancel_Click(object sender, EventArgs e)
* {
* if (Session["Campaign"] != null)
* {
* Campaign objCampaign = (Campaign)Session["Campaign"];
* GetRecordings(objCampaign);
* }
* else
* {
* SetDefaultData();
* }
* }*/
#endregion
#region Private Methods
/// <summary>
///
/// </summary>
/// <param name="objCampaign"></param>
private void GetRecordings(Campaign objCampaign)
{
if (objCampaign != null)
{
CampaignService objCampaignService = new CampaignService();
DigitalizedRecording objDigitalizedRecording = new DigitalizedRecording();
XmlDocument xDocCampaign = new XmlDocument();
xDocCampaign.LoadXml(Serialize.SerializeObject(objCampaign, "Campaign"));
objDigitalizedRecording = (DigitalizedRecording)Serialize.DeserializeObject(objCampaignService.GetDigitalizedRecording(xDocCampaign), "DigitalizedRecording");
if (objDigitalizedRecording.DigitalizedRecordingID != 0)
{
ViewState["DigitalizedRecordingID"] = objDigitalizedRecording.DigitalizedRecordingID;
chkEnableDigitizedRecording.Checked = objDigitalizedRecording.EnableRecording;
//chkStartRecordingWithBeep.Checked = objDigitalizedRecording.StartWithABeep;
//chkWaveFormat.Checked = objDigitalizedRecording.RecordToWave;
//chkHigherQuality.Checked = objDigitalizedRecording.HighQualityRecording;
txtFileStoragePath.Text = objDigitalizedRecording.RecordingFilePath;
}
}
}
/// <summary>
/// Saves recording Data
/// </summary>
private void SaveData()
{
if (chkEnableDigitizedRecording.Checked && !IsPathValid())
{
PageMessage = "Please provide valid Recording File's Storage Path";
txtFileStoragePath.Focus();
}
else
{
DigitalizedRecording objDigitalizedRecording = new DigitalizedRecording();
Campaign objCampaign = new Campaign();
if (Session["Campaign"] != null)
{
objCampaign = (Campaign)Session["Campaign"];
}
if (ViewState["DigitalizedRecordingID"].ToString() != "0")
{
objDigitalizedRecording.DigitalizedRecordingID = (long)ViewState["DigitalizedRecordingID"];
}
objDigitalizedRecording.EnableRecording = chkEnableDigitizedRecording.Checked;
objDigitalizedRecording.EnableWithABeep = false;
//objDigitalizedRecording.StartWithABeep = chkStartRecordingWithBeep.Checked;
//objDigitalizedRecording.RecordToWave = chkWaveFormat.Checked;
//objDigitalizedRecording.HighQualityRecording = chkHigherQuality.Checked;
objDigitalizedRecording.RecordingFilePath = txtFileStoragePath.Text.EndsWith(@"\") == true?
txtFileStoragePath.Text.Trim() : txtFileStoragePath.Text.Trim() + @"\";
/*string RecordingsPath;
* string ismultiboxconfig = ConfigurationManager.AppSettings["IsMultiBoxConfig"];
* if (ismultiboxconfig == "yes" || ismultiboxconfig == "Yes" || ismultiboxconfig == "YES")
* {
* RecordingsPath = ConfigurationManager.AppSettings["RecordingsPathMulti"];
*
* }
* else
* {
* RecordingsPath = ConfigurationManager.AppSettings["RecordingsPath"];
*
* }
*
* objDigitalizedRecording.RecordingFilePath = RecordingsPath;
*/
objDigitalizedRecording.FileNaming = string.Empty;
CampaignService objCampaignService = new CampaignService();
XmlDocument xDocDigitalizedRecording = new XmlDocument();
XmlDocument xDocCampaign = new XmlDocument();
try
{
xDocDigitalizedRecording.LoadXml(Serialize.SerializeObject(
objDigitalizedRecording, "DigitalizedRecording"));
xDocCampaign.LoadXml(Serialize.SerializeObject(objCampaign, "Campaign"));
objDigitalizedRecording = (DigitalizedRecording)Serialize.DeserializeObject(
objCampaignService.DigitalizedRecordingInsertUpdate(xDocCampaign,
xDocDigitalizedRecording), "DigitalizedRecording");
Response.Redirect("Home.aspx");
}
catch (Exception ex)
{
PageMessage = ex.Message;
}
}
}
/// <summary>
/// Start campaigns for dialing
/// </summary>
/// <param name="campaign"></param>
/// <returns></returns>
private void StartCampaignProcess()
{
Log.Write("|DE|Checking for start times for {0} new campaigns.", qCampaignQueue.Count);
if (qCampaignQueue.Count == 0)
{
// no campaigns
DialerEngine.Log.Write("No active campaigns found");
return;
}
// clear
GC.Collect();
try
{
ThreadStart ts = null;
while (qCampaignQueue.Count != 0)
{
Campaign objCampaign = null;
lock (qCampaignQueue)
{
objCampaign = qCampaignQueue.Dequeue();
}
// add to running list
// m_RunningCampaignIdList.Add(campaign.CampaignID.ToString());
DialingParameter objDialParam = CampaignAPI.GetDialParam(objCampaign);
OtherParameter objOtherParam = null;
bool bStartCampaign = false;
CallType callType = CallType.AMCall;
DateTime dtStartTime;
if (DateTime.Now.Hour >= 12)
{
callType = CallType.PMCall;
dtStartTime = objDialParam.PMDialingStart;
}
else
{
dtStartTime = objDialParam.AMDialingStart;
}
int iCurrHour = DateTime.Now.Hour;
int iCurrMinutes = DateTime.Now.Minute;
int iDPhour = dtStartTime.Hour;
int iDPMinutes = dtStartTime.Minute;
//-------------------------------------------------
// We ignore time issue for anything
// other than unmanned campaigns.
//-------------------------------------------------
Log.Write("|DE|Campaign - Dialing Mode: {0})", objDialParam.DialingMode.ToString());
if (objDialParam.DialingMode != 6)
{
bStartCampaign = true;
}
else if (iCurrHour > iDPhour || ((iCurrHour == iDPhour) && (iCurrMinutes >= iDPMinutes)))
{
bStartCampaign = true;
}
try
{
if (bStartCampaign)
{
DigitalizedRecording digRecording = CampaignAPI.GetDigitizedRecordings(objCampaign);
objOtherParam = CampaignAPI.GetOtherParam(objCampaign);
CampaignProcess campProcess = new CampaignProcess(objCampaign, objDialParam, objOtherParam);
if (digRecording != null)
{
campProcess.RecordingsPath = digRecording.RecordingFilePath;
campProcess.RecordCalls = digRecording.EnableRecording;
campProcess.RecordBeep = digRecording.StartWithABeep;
}
// weekend call checking
if (DateTime.Now.DayOfWeek == DayOfWeek.Saturday ||
DateTime.Now.DayOfWeek == DayOfWeek.Sunday)
{
callType = CallType.WkendCall;
}
campProcess.CallType = callType;
Log.Write("|DE|Starting campaign '{0}'.", objCampaign.ShortDescription);
// Start campaignprocess thread. Different startup method for normal / unmanned mode
if (objDialParam.DialingMode == Convert.ToInt32(DialingMode.Unmanned))
{
ts = new ThreadStart(campProcess.RunCampaignUnmannedMode);
}
else
{
ts = new ThreadStart(campProcess.RunCampaign);
}
Thread t = new Thread(ts);
t.Priority = ThreadPriority.Normal;
t.IsBackground = true;
t.Name = objCampaign.ShortDescription.ToString();
lock (lstCampaignThreads)
{
lstCampaignThreads.Add(t);
}
if (objDialParam.DialingMode != Convert.ToInt32(DialingMode.ManualDial))
{
t.Start();
}
}
else
{
Log.Write("|DE|Campaign '{0}' not started, outside of schedule range. (Start time = {1}:{2})",
objCampaign.ShortDescription, iDPhour.ToString(), iDPMinutes.ToString());
}
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in Starting Campaign " + objCampaign.ShortDescription);
}
}
}
catch (Exception ex)
{
Log.WriteException(ex, "Error in StartCampaignProcess");
}
finally
{
//
}
}
