public async Task <ActionResult <bool> > PostAddTicketingChat(DeveloperTicketViewModel model)
{
string userId = User.Claims.First(c => c.Type == "seemsys").Value;
Person s = await _context.People.SingleOrDefaultAsync(y => y.Role1 == 2 && y.Role2 == 1 && y.Role3 == 1 && y.Role4 == 1);
DeveloperTicket ticket = new DeveloperTicket()
{
PersonNational_ID = userId,
DateOfCreation = DateTime.Now.ToString(),
Active = true,
Closure = DateTime.Now.ToString(),
Status = model.Status,
Resiver = s.PersonNational_ID
};
DeveloperTicketChat ticketingChat = new DeveloperTicketChat()
{
DeveloperTicket_ID = await _developerTicketService.AddTicket(ticket),
Comment = model.Comment,
CommentTime = DateTime.Now.ToString(),
PersonNational_ID = userId,
Confidential = false,
Resiver = s.PersonNational_ID,
Sender = userId,
Seen = false
};
return(await _developerTicketService.AddTicketingChat(ticketingChat));
}
//////ایجاد تیکت توسط کارمندان خاشع//////
public async Task <int> AddTicket(DeveloperTicket ticket)
{
await _context.DeveloperTickets.AddAsync(ticket);
await _context.SaveChangesAsync();
return(ticket.DeveloperTicket_ID);
}
/////ویرایش وثبت آیدی فردی که تیکت به آن ارجاع داده میشود//////
public async Task <bool> PutResiverDeveloper(int id, DeveloperTicketigViewModel user)
{
DeveloperTicket a = await _context.DeveloperTickets.SingleOrDefaultAsync(r => r.DeveloperTicket_ID == id);
if (user.Resiver == "" || user.Resiver == null)
{
Person s = await _context.People.SingleOrDefaultAsync(y => y.Role1 == 2 && y.Role2 == 1 && y.Role3 == 1 && y.Role4 == 1);
a.Resiver = s.PersonNational_ID;
}
else
{
a.Resiver = user.Resiver;
}
_context.Entry(a).State = EntityState.Modified;
await _context.SaveChangesAsync();
return(true);
}
