public ActionResult AddSolution(ComplaintActivity model)
{
using (var cmd = new TransactionScope())
{
try
{
if (ModelState.IsValid)
{
var user = _user.GetUser(User.Identity.Name);
model.Date = DateTime.Now;
model.RecordedBy = user.UserId;
//model.ResolvedBy = user.UserId;
//model.ResolvedDate = DateTime.Now;
_complaintActivity.Create(model);
int statusId;
//var compObj = _vComplaint.GetComplaint(model.ComplaintId);
var soln = _slnStatus.GetRecordById(model.SolutionStatusId);
if (soln.Name.ToUpper() == "RESOLVED FULLY")
{
statusId = 4;
}
else
{
if (soln.Name.ToUpper() == "REQUIRED TECHNICAL SKILL")
{
statusId = 3;
}
else
{
statusId = 2;
}
}
_complaint.UpdateStatus(model.SolutionStatusId, model.ComplaintId, statusId);
cmd.Complete();
TempData["Msg"] = _help.getMsg(AlertType.success.ToString(), "Resolution added successfully!");
return(RedirectToAction("Index"));
}
else
{
cmd.Dispose();
return(Json(new { IsAuthenticated = true, IsSuccessful = false, Error = "Please fill the form correctly!" }));
}
}
catch (Exception ex)
{
cmd.Dispose();
return(Json(new { IsAuthenticated = true, IsSuccessful = false, Error = ex.Message }));
}
}
}