protected void Page_Load(object sender, EventArgs e)
{
if (!IsPostBack)
{
JsonData = CommonCallJsonData.GetCommonCallJsonData(JsonStr);
}
}
/// 保存短信信息
/// <summary>
/// 保存短信信息
/// </summary>
/// <param name="msg"></param>
/// <param name="data"></param>
/// <returns></returns>
private bool SMSSaveEvent(out string msg, out string data)
{
msg = "";
data = "''";
try
{
int loginuserid = BLL.Util.GetLoginUserID();
CommonCallJsonData jsondata = CommonCallJsonData.GetCommonCallJsonData(JsonData);
if (jsondata == null)
{
msg = "参数解析错误！";
return(false);
}
LogForWebForCall("短信", "保存短信信息：jsondata" + JsonData);
LogForWebForCall("短信", "页面数据：" + jsondata.PageData.ToString());
LogForWebForCall("短信", "短信数据：" + jsondata.SMSData.ToString());
int bgid = jsondata.PageData.BGID_Out;
int scid = jsondata.PageData.SCID_Out;
if (bgid <= 0)
{
//当前分组
bgid = BLL.SurveyCategory.Instance.GetSelfBGIDByUserID(loginuserid);
}
if (scid <= 0)
{
//当前分类
scid = BLL.SurveyCategory.Instance.GetSelfSCIDByUserID(loginuserid);
}
LogForWebForCall("短信", "分组分类=" + bgid + "-" + scid);
//更新CustBasicInfo 3表
jsondata.CBID = SaveCustBasicInfo(jsondata.SMSData.Phone_Out, jsondata.PageData, loginuserid);
LogForWebForCall("短信", "保存个人用户信息：电话=" + jsondata.SMSData.Phone_Out + "；CBID=" + jsondata.CBID);
//发送短信
int sendstatus = SendSMS(jsondata, loginuserid, out msg);
//新增或者更新SMSSendHistory表
SaveSMSSendHistory(jsondata, loginuserid, bgid, sendstatus, out data);
LogForWebForCall("短信", "发送短信：电话=" + jsondata.SMSData.Phone_Out + "；内容=" + jsondata.SMSData.Content_Out.Length + "；任务ID=" + jsondata.PageData.TaskID_Out);
//更新SendSMSLog表
SaveSendSMSLog(jsondata, loginuserid);
LogForWebForCall("短信", "更新SendSMSLog表：电话=" + jsondata.SMSData.Phone_Out);
//如果任务存在，添加访问记录
if (jsondata.PageData.TaskID_Out != "")
{
SaveCustPhoneVisitBusiness(jsondata.PageData, jsondata.SMSData.Phone_Out, (int)CallSourceEnum.C05_短信, -1, loginuserid);
LogForWebForCall("短信", "添加访问记录：电话=" + jsondata.SMSData.Phone_Out + "；任务ID=" + jsondata.PageData.TaskID_Out);
}
LogForWebForCall("短信", "END\r\n");
return(sendstatus == 0);
}
catch (Exception ex)
{
msg = ex.Message;
return(false);
}
}
/// 保存话务信息
/// <summary>
/// 保存话务信息
/// </summary>
/// <param name="msg"></param>
/// <param name="data"></param>
/// <returns></returns>
private bool CallSaveEvent(out string msg, out string data)
{
msg = "";
data = "''";
try
{
int loginuserid = BLL.Util.GetLoginUserID();
CommonCallJsonData jsondata = CommonCallJsonData.GetCommonCallJsonData(JsonData);
if (jsondata == null)
{
msg = "参数解析错误！";
return(false);
}
LogForWebForCall("电话", "保存话务信息：jsondata" + JsonData);
LogForWebForCall("电话", "页面数据：" + jsondata.PageData.ToString());
LogForWebForCall("电话", "话务数据：" + jsondata.CallData.ToString());
int bgid = jsondata.PageData.BGID_Out;
int scid = jsondata.PageData.SCID_Out;
if (bgid <= 0)
{
//当前分组
bgid = BLL.SurveyCategory.Instance.GetSelfBGIDByUserID(loginuserid);
}
if (scid <= 0)
{
//当前分类
scid = BLL.SurveyCategory.Instance.GetSelfSCIDByUserID(loginuserid);
}
LogForWebForCall("电话", "分组分类=" + bgid + "-" + scid);
//更新CustBasicInfo 3表
jsondata.CBID = SaveCustBasicInfo(jsondata.CallData.Phone_Out, jsondata.PageData, loginuserid);
LogForWebForCall("电话", "保存个人用户信息：电话=" + jsondata.CallData.Phone_Out + "；CBID=" + jsondata.CBID);
//新增或者更新CallRecord_ORIG_Business表
BLL.CallRecord_ORIG_Business.Instance.UpdateBusinessDataByCallID(jsondata.CallData.CallID_Out, jsondata.PageData.TaskID_Out, bgid, scid, loginuserid, ref msg);
LogForWebForCall("电话", "新增或者更新CallRecord_ORIG_Business表：话务ID=" + jsondata.CallData.CallID_Out + "；任务ID=" + jsondata.PageData.TaskID_Out);
//如果接通：新增或者更新CallRecordInfo表
if (jsondata.CallData.IsEstablished_Out)
{
SaveCallRecordInfo(jsondata, loginuserid, bgid, scid);
LogForWebForCall("电话", "接通-新增或者更新CallRecordInfo表：话务ID=" + jsondata.CallData.CallID_Out + "；任务ID=" + jsondata.PageData.TaskID_Out);
}
//如果任务存在，添加访问记录
if (jsondata.PageData.TaskID_Out != "")
{
SaveCustPhoneVisitBusiness(jsondata.PageData, jsondata.CallData.Phone_Out, jsondata.CallData.CallType_Out, jsondata.CallData.CallID_Out, loginuserid);
LogForWebForCall("电话", "添加访问记录：电话=" + jsondata.CallData.Phone_Out + "；任务ID=" + jsondata.PageData.TaskID_Out);
}
LogForWebForCall("电话", "END\r\n");
return(true);
}
catch (Exception ex)
{
msg = ex.Message;
return(false);
}
}
/// 保存数据表
/// <summary>
/// 保存数据表
/// </summary>
/// <param name="jsondata"></param>
/// <param name="loginuserid"></param>
private void SaveSendSMSLog(CommonCallJsonData jsondata, int loginuserid)
{
Entities.SendSMSLog smsLogModel = new Entities.SendSMSLog();
smsLogModel.TemplateID = jsondata.SMSData.TemplateID_Out;
smsLogModel.CustID = jsondata.CBID;
smsLogModel.Mobile = jsondata.SMSData.Phone_Out;
smsLogModel.SendTime = DateTime.Now;
smsLogModel.SendContent = jsondata.SMSData.Content_Out;
smsLogModel.CreateUserID = loginuserid;
BLL.SendSMSLog.Instance.Insert(smsLogModel);
}
/// 发送短信
/// <summary>
/// 发送短信
/// </summary>
/// <param name="jsondata"></param>
/// <param name="loginuserid"></param>
private int SendSMS(CommonCallJsonData jsondata, int loginuserid, out string msg)
{
msg = "";
string md5 = SMSServiceHelper.Instance.MixMd5(jsondata.SMSData.Phone_Out, jsondata.SMSData.Content_Out);
int msgid = SMSServiceHelper.Instance.SendMsgImmediately(jsondata.SMSData.Phone_Out, jsondata.SMSData.Content_Out, DateTime.Now.AddHours(1), md5);
if (msgid > 0)
{
return(0);
}
else
{
msg = BLL.Util.GetEnumOptText(typeof(Entities.SendSMSInfo), msgid);
return(-1);
}
}
/// 保存用户信息
/// <summary>
/// 保存用户信息
/// </summary>
/// <param name="msg"></param>
/// <param name="data"></param>
/// <returns></returns>
private bool InsertBasicInfo(out string msg, out string data)
{
msg = "";
data = "''";
try
{
int loginuserid = BLL.Util.GetLoginUserID();
CommonCallJsonData jsondata = CommonCallJsonData.GetCommonCallJsonData(JsonData);
data = "'" + SaveCustBasicInfo(Phone, jsondata.PageData, loginuserid) + "'";
return(true);
}
catch (Exception ex)
{
msg = ex.Message;
return(false);
}
}
/// 保存数据表
/// <summary>
/// 保存数据表
/// </summary>
/// <param name="jsondata"></param>
/// <param name="loginuserid"></param>
private void SaveSMSSendHistory(CommonCallJsonData jsondata, int loginuserid, int bgid, int sendstatus, out string data)
{
//插入发送短信记录
Entities.SMSSendHistory smssendhistory = new Entities.SMSSendHistory();
smssendhistory.BGID = bgid;
smssendhistory.TemplateID = jsondata.SMSData.TemplateID_Out;
smssendhistory.Phone = jsondata.SMSData.Phone_Out;
smssendhistory.Content = jsondata.SMSData.Content_Out;
smssendhistory.Status = sendstatus;
smssendhistory.CustID = jsondata.CBID;
smssendhistory.CRMCustID = jsondata.PageData.CRMCustID_Out.ToString();
smssendhistory.TaskType = (int)jsondata.PageData.TaskType_Out;
smssendhistory.TaskID = jsondata.PageData.TaskID_Out;
smssendhistory.CreateTime = DateTime.Now;
smssendhistory.CreateUserID = loginuserid;
BLL.SMSSendHistory.Instance.Insert(smssendhistory);
data = "'" + smssendhistory.RecID + "'";
}
/// 保存来电去电表
/// <summary>
/// 保存来电去电表
/// </summary>
/// <param name="jsondata"></param>
/// <param name="loginuserid"></param>
/// <param name="bgid"></param>
/// <param name="scid"></param>
public void SaveCallRecordInfo(CommonCallJsonData jsondata, int loginuserid, int bgid, int scid)
{
if (jsondata.CallData.CallID_Out <= 0)
{
return;
}
CallRecordInfoInfo info = BLL.CallRecordInfo.Instance.GetCallRecordInfoInfo(jsondata.CallData.CallID_Out);
bool isadd = true;
if (info == null)
{
//新增
info = new CallRecordInfoInfo();
isadd = true;
}
else
{
//更新
isadd = false;
}
//赋值
info.SessionID = jsondata.CallData.SessionID_Out;
info.ExtensionNum = jsondata.CallData.ExtensionNum_Out;
info.CallStatus = jsondata.CallData.CallType_Out;
if (info.CallStatus == 1)
{
//呼入
// 被叫 主叫
// 呼入 坐席 用户
info.PhoneNum = GetTel(CallUserType.坐席, jsondata.CallData.ExtensionNum_Out, jsondata.CallData.Zhujiao_Out, jsondata.CallData.Beijiao_Out);
info.ANI = GetTel(CallUserType.用户, jsondata.CallData.ExtensionNum_Out, jsondata.CallData.Zhujiao_Out, jsondata.CallData.Beijiao_Out);
}
else
{
//呼出
// 被叫 主叫
// 呼出 用户 坐席
info.PhoneNum = GetTel(CallUserType.用户, jsondata.CallData.ExtensionNum_Out, jsondata.CallData.Zhujiao_Out, jsondata.CallData.Beijiao_Out);
info.ANI = GetTel(CallUserType.坐席, jsondata.CallData.ExtensionNum_Out, jsondata.CallData.Zhujiao_Out, jsondata.CallData.Beijiao_Out);
}
info.BeginTime = jsondata.CallData.BeginTime_Out;
info.EndTime = jsondata.CallData.EndTime_Out;
info.TallTime = jsondata.CallData.TallTime_Out;
info.AudioURL = jsondata.CallData.AudioURL_Out;
info.CustID = jsondata.CBID;
info.CustName = jsondata.PageData.CBName_Out;
info.Contact = jsondata.PageData.CBName_Out;
info.TaskTypeID = (int)jsondata.PageData.TaskType_Out;
info.TaskID = jsondata.PageData.TaskID_Out;
info.SkillGroup = jsondata.CallData.SkillGroup_Out;
info.BGID = bgid;
info.SCID = scid;
info.CallID = jsondata.CallData.CallID_Out;
info.CreateTime = DateTime.Now;
info.CreateUserID = loginuserid;
//入库
if (isadd)
{
CommonBll.Instance.InsertComAdoInfo(info);
}
else
{
CommonBll.Instance.UpdateComAdoInfo(info);
}
}
