public IActionResult Service(NewLogServiceViewModel model)
{
//check model state
if (!ModelState.IsValid)
{
return(View(model));
}
if (model.TicketStatus == TicketStatus.New)
{
model.TicketStatus = TicketStatus.InProgress;
}
var ticket = context.Tickets.Find(model.TicketId);
Log log = new Log
{
UserCreated = User.FindFirst(ClaimTypes.Name).Value.ToString(),
TicketId = model.TicketId,
DateCreated = DateTime.Now,
Notes = model.LogNotes,
EventId = model.SelectedEventId,
TicketStatus = model.TicketStatus
};
context.Add(log);
//update the database with any changes that were made to the ticketstatus
context.SaveChanges();
return(RedirectToAction("Index", "Ticket"));
}
public TicketConfirmationModel CreateTicket(TicketCreatorInfo info)
{
Ticket ticket = new Ticket
{
DeviceId = info.DeviceId,
//Gets a string representation of the ChipsUser currently logged in
CheckInUserId = info.UserName,
CheckInDate = DateTime.Now,
NeedsBackup = info.NeedsBackup,
Status = TicketStatus.New,
TicketNumber = context.Tickets.GetLatestTicketNum() + 1
};
//Save the new Ticket
context.Add(ticket);
context.SaveChanges();
// TODO don't commit ticket until initial log has been created -- if log creation fails an incomplete ticket is created
//Create a log entry with the newly created Ticket.Id as a foreign key
Log log = new Log
{
EventId = (int)EventEnum.CheckIn,
// TODO get event id dynamically from db
UserCreated = info.UserName,
TicketId = ticket.Id,
DateCreated = DateTime.Now,
Notes = info.Notes
};
//Add new Log
context.Add(log);
context.SaveChanges();
//Create a new entry in the update table with a guid for the Primary Key and
//a foreign key from the Ticket
TicketProgress update = new TicketProgress
{
Id = new Guid(),
TicketId = ticket.Id
};
//Save Changes
_updates.Add(update);
_updates.Commit();
return(new TicketConfirmationModel
{
ticketId = ticket.Id,
deviceId = info.DeviceId,
customerId = info.CustomerId,
updateId = update.Id
});
}
public IActionResult CreateByCustId(NewDeviceCreateViewModel model)
{
//Check if Model State is Valid
if (!ModelState.IsValid)
{
return(View(model));
}
//Create a new device using the Customer ID and form data
Device device = new Device
{
CustomerId = model.CustomerId,
Make = model.Make,
ModelNumber = model.ModelNumber,
OperatingSystem = model.OperatingSystem,
Password = model.Password,
Serviced = model.Serviced
};
//Save the new device
context.Add(device);
context.SaveChanges();
TicketConfirmationModel tcModel = _ticketCreator.CreateTicket(new TicketCreatorInfo
{
DeviceId = device.Id,
CustomerId = model.CustomerId,
NeedsBackup = model.TicketNeedsBackup,
Notes = model.LogNotes,
UserName = User.FindFirst(ClaimTypes.Name).Value.ToString()
});
return(RedirectToAction("Confirmation", "Ticket", new { ticketId = tcModel.ticketId,
deviceId = tcModel.deviceId,
customerId = tcModel.customerId,
updateId = tcModel.updateId }));
}