public ChatbotPageViewModel()
{
Messages.Insert(0, ChatbotResponseHelper.GetWelcomeMessage());
MessageAppearingCommand = new Command <ChatbotMessage>(OnMessageAppearing);
MessageDisappearingCommand = new Command <ChatbotMessage>(OnMessageDisappearing);
shipmentTrackingService = new ShipmentTrackingService();
}
public static async Task <ChatbotMessage> ProcessIntent()
{
var answer = "Sorry, I couldn't get you.";
var intentName = ResolvedIntent.IntentName;
var responseObj = new ChatbotMessage()
{
Text = answer,
IsBotResponse = true
};
if (intentName.Equals("HELLO"))
{
responseObj = ChatbotResponseHelper.HelloIntentResponse();
}
else if (intentName.Equals("NONE"))
{
responseObj = ChatbotResponseHelper.NoneIntentResponse();
}
else if (intentName.Equals("BYE"))
{
responseObj = ChatbotResponseHelper.ByeIntentResponse();
}
else if (intentName.StartsWith("HELP_"))
{
responseObj = ChatbotResponseHelper.HelpIntentResponse(intentName);
}
else if (intentName.StartsWith("SEARCH_"))
{
if (!string.IsNullOrEmpty(ResolvedIntent.InputParameter.MetroRefNumber))
{
var metroRefNum = ResolvedIntent.InputParameter.MetroRefNumber;
Debug.WriteLine("----------------Metro ref number: " + metroRefNum);
responseObj = await ChatbotResponseHelper.SearchIntentResponse(intentName, metroRefNum);
}
else if (!string.IsNullOrEmpty(ResolvedIntent.InputParameter.ContainerNumber))
{
var containerNum = ResolvedIntent.InputParameter.ContainerNumber;
Debug.WriteLine("----------------Container number: " + containerNum);
responseObj = await ChatbotResponseHelper.SearchIntentResponse(intentName, containerNum);
}
else if (!string.IsNullOrEmpty(ResolvedIntent.InputParameter.CustomerRefNumber))
{
var customerRefNum = ResolvedIntent.InputParameter.CustomerRefNumber;
Debug.WriteLine("----------------Customer ref number: " + customerRefNum);
responseObj = await ChatbotResponseHelper.SearchIntentResponse(intentName, customerRefNum);
}
}
return(responseObj);
}
