/// <summary>
/// This is the general method to handle the message and send along as appopriate
/// </summary>
/// <param name="channel">The serialized channel information object.</param>
/// <returns>A message the service wishes to return</returns>
public string SendMessage(string channel)
{
ChannelInformation channelInformation = null;
try
{
ChannelInformation ci = (ChannelInformation)GeneralFunctions.Deserialize <ChannelInformation>(channel);
if (ci == null)
{
Logging.Error("MailChannel", "ChannelInformation is null");
}
// Call out to get data
CustomerClient customer = new CustomerClient();
CustomerProviderCustomerRecord custrec = customer.GetCustomerByID(ci.CustomerID);
customer.Close();
ci.City = custrec.City; // = "Redmond";
ci.Country = custrec.Country; // = "USA";
ci.CustomerID = custrec.CustomerID; // = "1";
ci.FirstName = custrec.FirstName; // = "Maeve";
ci.LastName = custrec.LastName; // = "Elizabeth";
ci.PhoneHome = custrec.PhoneHome; // = "4252210456";
ci.PhoneMobile = custrec.PhoneMobile; // = "4252210456";
ci.PhoneWork = custrec.PhoneWork; // = "4252210456";
ci.State = custrec.State; // = "WA";
ci.Street = custrec.Street; // = "Rainy Street";
ci.ZipCode = custrec.ZipCode; // = "98008";
AgentClientData agent = RetrieveAgentClient(ci.Agent);
Uri toUri = new Uri(String.Format("http://{0}:{1}/", agent.IPAddress.Trim(), agent.Port.Trim()));
EndpointAddress address = new EndpointAddress(toUri.ToString());
string retValue = string.Empty;
MultichannelSubsystemClient mcssclient = new MultichannelSubsystemClient();
try
{
mcssclient.Endpoint.Address = address;
mcssclient.ClientCredentials.Windows.ClientCredential = AgentCredentialUtilities.GetCurrentCredential();
retValue = mcssclient.Call(GeneralFunctions.Serialize <ChannelInformation>(ci));
}
catch (Exception ex)
{
Console.Write(ex.Message);
}
}
catch (Exception ex)
{
Logging.Error(this.ToString(), ex.Message);
return(ex.Message);
}
return(GeneralFunctions.Serialize(channelInformation));
} // SendMessage
/// <summary>
/// Retrieve client (agent desktop) information for the given agent.
/// </summary>
/// <param name="agentID">The agent id whose client information is needed.</param>
/// <returns>AgentClientData structure</returns>
protected static AgentClientData RetrieveAgentClient(int agentID)
{
//ArrayList IPAddressPorts = new ArrayList();
AgentClientData agent = new AgentClientData();
string connString = System.Configuration.ConfigurationManager.AppSettings["DBConnectionStringAif"];
SqlConnection conn = new SqlConnection(connString);
SqlCommand sqlCommand = new SqlCommand("GetRegistrationByID", conn);
sqlCommand.CommandType = CommandType.StoredProcedure;
SqlParameter sqlParam = new SqlParameter("@agentid", SqlDbType.Int);
sqlParam.Value = agentID;
sqlCommand.Parameters.Add(sqlParam);
conn.Open();
using (SqlDataReader dr = sqlCommand.ExecuteReader(System.Data.CommandBehavior.Default))
{
try
{
while (dr.Read())
{
//IPAddressPorts.Add( new IpAddressPort( dr.GetString(0), dr.GetString(1) ) );
agent.AgentID = dr.GetInt32(0);
agent.ClientID = dr.GetGuid(1);
agent.IPAddress = dr.GetString(2);
agent.Port = dr.GetString(3);
}
}
catch (Exception e)
{
Console.Write(e.Message);
}
}
return(agent);
}
