public async Task <IActionResult> RaisedTicket()
{
AdminTicketVM adminTicketVM = new AdminTicketVM();
bool _checkSession = CheckSession();
if (_checkSession)
{
return(RedirectToAction(nameof(Logout)));
}
try
{
adminTicketVM.tickets = await _ticket.GetAllTicket();
adminTicketVM.getClientCount = await _admin.GetClientCount() ?? 0;
adminTicketVM.getTicketCount = await _admin.GetTicketCount() ?? 0;
adminTicketVM.getOpenTicketCount = await _admin.GetOpenTicketCount() ?? 0;
adminTicketVM.getClosedTicketCount = await _admin.GetClosedTicketCount() ?? 0;
adminTicketVM.getTicketInProgressCount = await _admin.GetTicketInProgressCount() ?? 0;
}
catch (Exception ex)
{
_logger.LogError($"{ex?.InnerException?.InnerException?.Message}");
}
return(View(adminTicketVM));
}
public void newTicket(AdminTicketVM newTicket, int id)
{
Ticket model = new Ticket();
Solution solutionModel;
using (ApplicationDbContext db = new ApplicationDbContext())
{
solutionModel = db.Solutions.FirstOrDefault(x => x.SolutionID == id);
model.SolutionID = id;
model.Description = newTicket.Description;
model.DateOpened = newTicket.DateOpened;
model.DateClosed = newTicket.DateClosed;
model.Status = newTicket.Status;
model.Urgency = newTicket.Urgency;
model.TicketType = newTicket.TicketType;
solutionModel.Tickets.Add(model);
db.SaveChanges();
}
}
public void EditTicket(AdminTicketVM editedTicket, int id)
{
Ticket model;
using (ApplicationDbContext db = new ApplicationDbContext())
{
model = db.Tickets.FirstOrDefault(x => x.TicketID == id);
model.SolutionID = editedTicket.SolutionID;
model.Description = editedTicket.Description;
model.UserID = editedTicket.UserID;
model.User = editedTicket.User;
model.DateOpened = editedTicket.DateOpened;
model.DateClosed = editedTicket.DateClosed;
model.DateDeleted = editedTicket.DateDeleted;
model.Status = editedTicket.Status;
model.Urgency = editedTicket.Urgency;
model.TicketType = editedTicket.TicketType;
db.SaveChanges();
};
}
public IHttpActionResult Post(AdminTicketVM editedTicket, int id)
{
_adapter.EditTicket(editedTicket, id);
return(Ok());
}
public IHttpActionResult Get(int id)
{
AdminTicketVM model = _adapter.GetTicket(id);
return(Ok(model));
}
public IHttpActionResult Post(AdminTicketVM newTicket, int id)
{
_adapter.newTicket(newTicket, id);
return(Ok());
}
