private void btnOK_Click(object sender, RoutedEventArgs e)
{
AGWInnerHelp innerHelpData = new AGWInnerHelp();
switch (_consultType)
{
case ConsultType.Agent:
if (string.IsNullOrEmpty(txtAgentId.Text))
{
ShowMessage.ShowMessageBox("inputBusinessAgentId");
return;
}
innerHelpData.devicetype = 2;
AgentStateInfoWrapper curSelectAgent = lstAgentStatusInfo.SelectedItem as AgentStateInfoWrapper;
bool isCall = false;
string status = curSelectAgent.status;
if (status.Equals("1") || status.Equals("4") || status.Equals("6"))
{
isCall = true;
}
if (!isCall)
{
ShowMessage.ShowMessageBox("isNotIdleAgent");
return;
}
innerHelpData.dstaddress = txtAgentId.Text;
break;
case ConsultType.Skill:
if (lstSkillsQueue.SelectedIndex < 0)
{
ShowMessage.ShowMessageBox("choiceSkillQueue");
return;
}
innerHelpData.devicetype = 1;
innerHelpData.dstaddress = _skillSelectedId;
break;
default:
break;
}
if (rbtnTwoPartiesConsult.IsChecked == true)
{
innerHelpData.mode = 1;
}
else if (rbtnTripartiteConsult.IsChecked == true)
{
innerHelpData.mode = 2;
}
string result = BusinessAdapter.GetBusinessInstance().InternalHelp(5, innerHelpData.dstaddress, innerHelpData.mode, innerHelpData.devicetype);
Log4NetHelper.ActionLog("Common", "Vc_InnerHelp", result);
if (null == result)
{
this.DialogResult = true;
return;
}
if (!result.Equals(AGWErrorCode.OK))
{
MessageBox.Show(LanguageResource.FindResourceMessageByKey("internalhelp_fail"));
if (BusinessAdapter.CurrentBusinessType == BusinessType.AgentGateway)
{
MainWindowVM.GetInstance().AgentState = LanguageResource.FindResourceMessageByKey("internalhelp_fail");
}
}
else
{
if (BusinessAdapter.CurrentBusinessType == BusinessType.AgentGateway)
{
MainWindowVM.GetInstance().AgentState = LanguageResource.FindResourceMessageByKey("internalhelp_succ");
MainWindow.Instance().TalkStatus = MainWindow.AgentStatus.InternaHelp;
}
}
this.DialogResult = true;
}
public static AgentGatewayResponse <object> InnerHelp(string agentid, AGWInnerHelp data)
{
string realUri = BaseUri + string.Format(AgentGatewayUri.InnerHelp_URI, agentid);
return(CallService <AgentGatewayResponse <object> >(realUri, HttpMethod.POST, data));
}
