Call center management web application to support requirement which is that buyer buy device and get registered, after that, they call an agent if they have problem with that device. By default the reclamation gets a pending status because it needs to be reviewed, if warranty is valid. After that, the supervisor is going to work out the reclamation type and specialist who will repair device.
Register new employee that can be supervisor, agent or specialist by selecting designation from dropdownlist, or edit/delete existing one with admin account. Only admin (supervisor) can create,read, edit and delete employees.
You can search and sort records by any available column.
Agent or supervisor can create new reclamation by searching for sold device id that buyer gives and selecting it. If valid id was supplied information about buyer and device will appear. After clicking save button, toastr notification will appear with the result message. Reclamation will be created only if warranty hasn't expired yet.
- ASP.NET MVC (version 5)
- Entity Framework
- Automapper
- Bootstrap
- Bootbox
- Toastr
- Typeahead
- Pikaday
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Open the project with Visual Studio.
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If you get csc.exe error, in package manager console, run the following command:
- Update-Package Microsoft.CodeDom.Providers.DotNetCompilerPlatform -r
- update-database
- If you get error: "Cannot attach the file as database" in package manager console, run the following command:
- sqllocaldb stop MSSQLLocalDB
- sqllocaldb delete MSSQLLocalDB
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Run the project. Go to http://localhost:xxxx/Account/Register to add user.
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Or login with this account: admin@webshop.com password: admin1