/// <summary>
/// method to create a group call report
/// we get the unique groupids in the system and then for each group we get
/// the users in the group and create a call report for each user in the group.
/// from this, we can generate either a group summary report or a group report including
/// the details of each user.
/// </summary>
/// <param name="reportTime"></param>
/// <returns></returns>
public List <CallReport> CreateGroupCallReport(DateTime reportTime, DateTime endTime)
{
// call report for each group in the system
List <CallReport> groupCallReportList = new List <CallReport>();
Hashtable spInfo = new Hashtable();
List <string> groupList = _db.GetGroupIds(reportTime, endTime);
// get the call report for each group
foreach (string groupId in groupList)
{
// get the list of users in each group
List <Subscriber> userList = _db.GetUsersInGroup(groupId, reportTime, endTime);
// get the call report for the list of users in the group
CallReport groupCallReport = this.CreateUserCallReport(userList, reportTime, endTime);
groupCallReport.GroupId = groupId;
if (userList.Count > 0)
{
groupCallReport.ServiceProvider = userList[0].ServiceProvider;
}
// add the group call report to our list
groupCallReportList.Add(groupCallReport);
}
return(groupCallReportList);
}
/// <summary>
/// method to send out a CDR report notification via HTML
/// this method includes some private parameters not included in the External email notification method
/// </summary>
private void SendCallReportNotificationHtml(CallReport cr, string title, string toList)
{
try
{
string To = toList;
StringBuilder sbb = new StringBuilder("Call Stats From : " + cr.StartTime.ToString("g"));
sbb.Append(" To : " + cr.EndTime.ToString("g") + "Report Created at: " + cr.ReportTime.ToString("g"));
string Subject = sbb.ToString();
MailAddress Bcc = new MailAddress(_bccEmailList);
StringBuilder bod = new StringBuilder(@" <!DOCTYPE html PUBLIC ""-//W3C//DTD XHTML 1.0 Transitional//EN"" ""http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"">");
bod.Append(@"<html xmlns=""http://www.w3.org/1999/xhtml"">");
bod.Append(@"<head><meta http-equiv=""Content-Type"" content=""text/html; charset=iso-8859-1"" /></head>");
bod.Append(@"<body>");
bod.Append(@"<table cellspacing=""0"" cellpadding=""2"" border=""1"">");
bod.Append(@"<tr bgcolor=""EEEEEE"">"); ;
bod.Append(@"<td colspan=""8"" align=""center""><img src=""http://trumobility.com/wp-content/themes/trumobility/images/logo.gif"" alt=""Kendall"" border=""0"" /></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr bgcolor=""EEEEEE"">");
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""2""><strong>Call Statistics - " + title + "</strong></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td bgcolor=""CCFFCC"" colspan=""8"" align=""center""><font face=""verdana"" size=""1"" color=""Blue"">" + sbb.ToString() + "</font>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User Name</b></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User ID</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User Number</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Ext.</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Outbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Inbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Avg <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total Calls</b></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td colspan=""8""><hr></td>");
bod.Append(@"</tr> ");
// sort by totaloutbound calls, if only doing internal, then it is a daily report, not cumulative
if (m_generateExternalCallReport)
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
else
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
foreach (UserCallReport userReport in cr.UserCallReportList)
{
bod.Append(@"<tr> ");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserName + "</font></td>");
// bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserId + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserNumber + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserExtension + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalOutboundCalls + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalInboundCalls + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalCallTime + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.AverageCallTime + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalCalls + "</font></td>");
bod.Append(@"</tr>");
}
bod.Append(@"<tr> ");
bod.Append(@"<td colspan=""3"" bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>Totals</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalOutboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalInboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCallTime.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCalls.ToString() + "</strong></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + reportTotals.totalCumulativeCalls.ToString() + "</strong></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""1"" ");
bod.Append(@"<br>");
bod.Append(@"<font color=""Red""><b>NOTE : </b></font>");
bod.Append(@"These numbers reflect traffic on the TruMobility Network only.</font></td>");
bod.Append(@"<br>");
bod.Append(@"</table>");
// end of BODY and our HTML format
bod.Append(@"</body></html>");
SendNotification(toList, Subject, bod.ToString());
}
catch (SystemException se)
{// exception handling
LogFileMgr.Instance.WriteToLogFile("CdrProcessor::SendNotification():ECaught:" + se.Message);
}
}
/// <summary>
/// public method to create a call report stat for each user
/// the default interval starts daily at midnight up until time now
/// the following parameters are calculated for each user in the list
///
/// Total Outbound
/// Total Inbound
/// Total Call Duration
/// Average Call Duration
///
/// </summary>
public CallReport CreateUserCallReport(List<Subscriber> subList, DateTime reportTime, DateTime endTime)
{
// our base reference time that we calculate from midnight every day
DateTime referenceTime = new DateTime(DateTime.Now.Year, reportTime.Month , reportTime.Day, reportTime.Hour, 0, 0);
// call report list for all users
List<UserCallReport> userCallReportList = new List<UserCallReport>();
// initiate our group cumulative report object; contains the running totals for the group of users
CumulativeReport gcr = new CumulativeReport();
// get the time that we are running at
string timeString = DateTime.Now.ToString();
// our reference time that we calculate from
DateTime timeNow = DateTime.Now;
// the call report with the userCallReportList and the cumulative totals
CallReport cr = new CallReport();
cr.StartTime = referenceTime;
cr.EndTime = endTime;
cr.ReportTime = timeNow;
int indx = 0;
// get the call date for each user in the list
foreach (Subscriber s in subList)
{
// get all cdrs for this user from the reference time to present
DataSet ds = _db.GetCdrsForPhoneNumber(s.PhoneNumber, reportTime, endTime);
// For each User the following calculations are performed : userId : field 3
//
// Total Inbound Calls : total number of inbound calls determined from the "direction" field 5 (terminating)
// Total Outbound Calls : total number of outbound calls determined from the direction field 5 (originating)
// Total Call Time : the total of inbound/outbound call times calculated from each of the CDRs for this user
// Call Time : answerTime - releaseTime ( field 13 - field 12 )
// Average Call Time : Call Time / Total Number of Calls
//
// user call report some inits
UserCallReport ucr = new UserCallReport();
ucr.UserNumber = s.PhoneNumber;
ucr.Group = s.Group;
ucr.ServiceProvider = s.ServiceProvider;
int totalIn = 0;
int totalOut = 0;
int totalIntlOrig = 0;
TimeSpan totalCallDuration = new TimeSpan();
// for each CDR we update our report values
foreach (DataTable myTable in ds.Tables)
{
ucr.TotalCalls = myTable.Rows.Count.ToString();
foreach (DataRow myRow in myTable.Rows)
{
if (myRow.ItemArray[6].Equals("Originating"))
{
totalOut++;
// log the originating international call
if (myRow.ItemArray[19].Equals("internat"))
totalIntlOrig++;
}
else if (myRow.ItemArray[6].Equals("Terminating"))
totalIn++;
// get the call duration for this call
DateTime d1 = (DateTime)myRow.ItemArray[10];
DateTime d2 = (DateTime)myRow.ItemArray[14];
TimeSpan callDuration = d2.Subtract(d1);
// calculate total call duration for this user
totalCallDuration = totalCallDuration.Add(callDuration);
}
}
// user totals
ucr.TotalInboundCalls = totalIn.ToString();
ucr.TotalOutboundCalls = totalOut.ToString();
ucr.TotalInternationalCalls = totalIntlOrig.ToString();
ucr.TotalCallTime = totalCallDuration.ToString();
if ((totalIn + totalOut) != 0)
{
double avg = totalCallDuration.TotalMinutes / (totalIn + totalOut);
ucr.AverageCallTime = String.Format("{0}", avg);
}
indx++;
// store the userReport in the list
userCallReportList.Add(ucr);
// maintain the group totals here
gcr.TotalCalls = gcr.TotalCalls + Convert.ToInt32( ucr.TotalCalls );
gcr.TotalCallTime = gcr.TotalCallTime.Add(totalCallDuration);
gcr.TotalInboundCalls = gcr.TotalInboundCalls + Convert.ToInt32( ucr.TotalInboundCalls );
gcr.TotalOutboundCalls = gcr.TotalOutboundCalls + Convert.ToInt32( ucr.TotalOutboundCalls );
gcr.TotalInternationalCalls = gcr.TotalInternationalCalls + Convert.ToInt32( ucr.TotalInternationalCalls );
}// get next user
// copy the usercall report list
cr.UserCallReportList = userCallReportList;
if ((gcr.TotalCalls) != 0)
{
double gavg = gcr.TotalCallTime.TotalMinutes / gcr.TotalCalls;
gcr.AverageCallTime = gavg.ToString("F3");
}
// copy the group cumulative total as well
cr.TotalsReport = gcr;
return cr;
}
/// <summary>
/// method to generate the excel call report format for each group
/// </summary>
/// <param name="reportList"></param>configurable parameter in the config file
/// <param name="theReportTime"></param>
/// <param name="referenceTime"></param>
public void GenerateExcelCallReportForGroups(List <CallReport> reportList, string fileName)
{
string comma = ",";
DateTime date = DateTime.Now;
string rFileName = fileName + date.Year.ToString() + date.Month.ToString()
+ date.Day.ToString() + date.Hour.ToString() + date.Minute.ToString() +
".csv";
// create the subject
// add 8 hours to our time zone, pull from the db
TimeSpan eightHours = new TimeSpan(8, 0, 0);
// get one report to get the times
CallReport r1 = reportList[0];
DateTime st = r1.StartTime.Subtract(eightHours);
DateTime et = r1.EndTime.Subtract(eightHours);
StringBuilder sbb = new StringBuilder("Call Stats From : " + st.ToString("g"));
sbb.Append(" To : " + et.ToString("g") + " Report Created at: " + r1.ReportTime.ToString("g"));
string Subject = sbb.ToString();
StringBuilder sb = new StringBuilder("ServiceProvider, GroupId, TotalCallsOut, TotalCallsIn, TotalInternationalCalls,TotalCallTime, AvgCallTime, TotalCalls" + "\r\n");
foreach (CallReport cr in reportList)
{
sb.Append(cr.ServiceProvider + comma);
sb.Append(cr.GroupId + comma);
sb.Append(cr.TotalsReport.TotalOutboundCalls.ToString() + comma);
sb.Append(cr.TotalsReport.TotalInboundCalls.ToString() + comma);
sb.Append(cr.TotalsReport.TotalInternationalCalls.ToString() + comma + cr.TotalsReport.TotalCallTime.ToString("c") + comma + cr.TotalsReport.AverageCallTime + comma);
sb.Append(cr.TotalsReport.TotalCalls.ToString() + "\r\n"); // add the new line
}
LogFileMgr.Instance.WriteToFile(rFileName, sb.ToString());
// send the file in an email
string From = _from;
MailAddress Bcc = new MailAddress(this._bccEmailList);
// Create a message and set up the recipients.
MailMessage message = new MailMessage(
From,
_excelCallReportToEmailList,
Subject,
"See the attached daily call report spreadsheet.");
// Create the file attachment for this e-mail message.
Attachment data = new Attachment(rFileName, MediaTypeNames.Application.Octet);
// Add time stamp information for the file.not needed hombre
ContentDisposition disposition = data.ContentDisposition;
disposition.CreationDate = System.IO.File.GetCreationTime(rFileName);
disposition.ModificationDate = System.IO.File.GetLastWriteTime(rFileName);
disposition.ReadDate = System.IO.File.GetLastAccessTime(rFileName);
// Add the file attachment to this e-mail message.
message.Attachments.Add(data);
//Send the message.
SmtpClient client = new SmtpClient(this._smtpserver);
// Add credentials if the SMTP server requires them.
//client.Credentials = CredentialCache.DefaultNetworkCredentials;
try
{
client.Send(message);
}
catch (System.Net.Mail.SmtpException sme)
{
LogFileMgr.Instance.WriteToLogFile("CdrProcessor::SendNotification():ECaught:" + sme.Message);
}
// Display
}
/// <summary>
/// method to send out a CDR report notification via HTML
/// this method includes some private parameters not included in the External email notification method
/// </summary>
private void SendCallReportNotificationHtml(CallReport cr, string title, string toList)
{
try
{
string To = toList;
StringBuilder sbb = new StringBuilder("Call Stats From : " + cr.StartTime.ToString("g"));
sbb.Append(" To : " + cr.EndTime.ToString("g") + "Report Created at: " + cr.ReportTime.ToString("g"));
string Subject = sbb.ToString();
MailAddress Bcc = new MailAddress(_bccEmailList);
StringBuilder bod = new StringBuilder(@" <!DOCTYPE html PUBLIC ""-//W3C//DTD XHTML 1.0 Transitional//EN"" ""http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"">");
bod.Append(@"<html xmlns=""http://www.w3.org/1999/xhtml"">");
bod.Append(@"<head><meta http-equiv=""Content-Type"" content=""text/html; charset=iso-8859-1"" /></head>");
bod.Append(@"<body>");
bod.Append(@"<table cellspacing=""0"" cellpadding=""2"" border=""1"">");
bod.Append(@"<tr bgcolor=""EEEEEE"">");;
bod.Append(@"<td colspan=""8"" align=""center""><img src=""http://trumobility.com/wp-content/themes/trumobility/images/logo.gif"" alt=""Kendall"" border=""0"" /></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr bgcolor=""EEEEEE"">");
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""2""><strong>Call Statistics - " + title + "</strong></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td bgcolor=""CCFFCC"" colspan=""8"" align=""center""><font face=""verdana"" size=""1"" color=""Blue"">" + sbb.ToString() + "</font>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User Name</b></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User ID</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User Number</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Ext.</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Outbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Inbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Avg <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total Calls</b></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td colspan=""8""><hr></td>");
bod.Append(@"</tr> ");
// sort by totaloutbound calls, if only doing internal, then it is a daily report, not cumulative
if (m_generateExternalCallReport)
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
else
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
foreach (UserCallReport userReport in cr.UserCallReportList)
{
bod.Append(@"<tr> ");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserName + "</font></td>");
// bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserId + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserNumber + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.UserExtension + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalOutboundCalls + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalInboundCalls + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalCallTime + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.AverageCallTime + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + userReport.TotalCalls + "</font></td>");
bod.Append(@"</tr>");
}
bod.Append(@"<tr> ");
bod.Append(@"<td colspan=""3"" bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>Totals</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalOutboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalInboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCallTime.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCalls.ToString() + "</strong></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + reportTotals.totalCumulativeCalls.ToString() + "</strong></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""1"" ");
bod.Append(@"<br>");
bod.Append(@"<font color=""Red""><b>NOTE : </b></font>");
bod.Append(@"These numbers reflect traffic on the TruMobility Network only.</font></td>");
bod.Append(@"<br>");
bod.Append(@"</table>");
// end of BODY and our HTML format
bod.Append(@"</body></html>");
SendNotification(toList, Subject, bod.ToString());
}
catch (SystemException se)
{// exception handling
LogFileMgr.Instance.WriteToLogFile("CdrProcessor::SendNotification():ECaught:" + se.Message);
}
}
/// <summary>
/// method to send out a CDR report notification via HTML
/// this method includes some private parameters not included in the External email notification method
/// </summary>
public void SendGroupReportSummaryViaHtml(List <CallReport> gr, string title, string toList, Hashtable spReport)
{
try
{
// add 8 hours to our time zone, pull from the db
TimeSpan eightHours = new TimeSpan(8, 0, 0);
// get one report to get the times
CallReport r1 = gr[0];
DateTime st = r1.StartTime.Subtract(eightHours);
DateTime et = r1.EndTime.Subtract(eightHours);
StringBuilder sbb = new StringBuilder("Call Stats From : " + st.ToString("g"));
sbb.Append(" To : " + et.ToString("g") + " Report Created at: " + r1.ReportTime.ToString("g"));
string Subject = sbb.ToString();
StringBuilder bod = new StringBuilder(@" <!DOCTYPE html PUBLIC ""-//W3C//DTD XHTML 1.0 Transitional//EN"" ""http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"">");
bod.Append(@"<html xmlns=""http://www.w3.org/1999/xhtml"">");
bod.Append(@"<head><meta http-equiv=""Content-Type"" content=""text/html; charset=iso-8859-1"" /></head>");
bod.Append(@"<body>");
bod.Append(@"<table cellspacing=""0"" cellpadding=""2"" border=""1"">");
bod.Append(@"<tr bgcolor=""EEEEEE"">");;
bod.Append(@"<td colspan=""8"" align=""center""><img src=""http://trumobility.com/wp-content/themes/trumobility/images/logo.gif"" alt=""Kendall"" border=""0"" /></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr bgcolor=""EEEEEE"">");
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""2""><strong>Call Statistics - " + title + "</strong></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td bgcolor=""CCFFCC"" colspan=""8"" align=""center""><font face=""verdana"" size=""1"" color=""Blue"">" + sbb.ToString() + "</font>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>User Name</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Group</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>ServiceProvider</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Outbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Inbound</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> International</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Avg <br> Call Time</b></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><b>Total Calls</b></font></td>");
bod.Append(@"</tr>");
bod.Append(@"<tr>");
bod.Append(@"<td colspan=""8""><hr></td>");
bod.Append(@"</tr> ");
Hashtable sp_cumulative = new Hashtable();
// for the service providers do a summary followed by the details
//
foreach (DictionaryEntry de in spReport)
{
CumulativeReport r = (CumulativeReport)de.Value;
bod.Append(@"<tr> ");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""> ServiceProvider Summary </font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + de.Key.ToString() + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + r.TotalOutboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + r.TotalInboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + r.TotalInternationalCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + r.TotalCallTime.ToString("c") + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong> </strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + r.TotalCalls.ToString() + "</strong></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + reportTotals.totalCumulativeCalls.ToString() + "</strong></font></td>");
bod.Append(@"</tr>");
}
// add space
bod.Append(@"<tr>");
bod.Append(@"<td colspan=""8""><hr></td>");
bod.Append(@"</tr> ");
foreach (CallReport cr in gr)
{
// sort by totaloutbound calls, if only doing internal, then it is a daily report, not cumulative
if (m_generateExternalCallReport)
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
else
{
cr.UserCallReportList.Sort(UserCallReport.CompareByTotalCalls);
cr.UserCallReportList.Reverse();
}
bod.Append(@"<tr> ");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + cr.GroupId + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1"">" + cr.ServiceProvider + "</font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalOutboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalInboundCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalInternationalCalls.ToString() + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCallTime.ToString("c") + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.AverageCallTime + "</strong></font></td>");
bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + cr.TotalsReport.TotalCalls.ToString() + "</strong></font></td>");
//bod.Append(@"<td bgcolor=""CCFFCC"" align=""center""><font face=""verdana"" size=""1""><strong>" + reportTotals.totalCumulativeCalls.ToString() + "</strong></font></td>");
bod.Append(@"</tr>");
}// for each group
bod.Append(@"<td colspan=""8"" align=""center""><font face=""verdana"" size=""1"" ");
bod.Append(@"<br>");
bod.Append(@"<font color=""Red""><b>NOTE : </b></font>");
bod.Append(@"These numbers reflect traffic on the TruMobility Network only.</font></td>");
bod.Append(@"<br>");
bod.Append(@"</table>");
// end of BODY and our HTML format
bod.Append(@"</body></html>");
SendNotification(toList, Subject, bod.ToString());
}
catch (System.Exception se)
{// exception handling
LogFileMgr.Instance.WriteToLogFile("ReportFormatter::SendGroupReportViaHtml():ECaught:" + se.Message);
}
}
/// <summary>
/// public method to create a call report stat for each user
/// the default interval starts daily at midnight up until time now
/// the following parameters are calculated for each user in the list
///
/// Total Outbound
/// Total Inbound
/// Total Call Duration
/// Average Call Duration
///
/// </summary>
public CallReport CreateUserCallReport(List <Subscriber> subList, DateTime reportTime, DateTime endTime)
{
// our base reference time that we calculate from midnight every day
DateTime referenceTime = new DateTime(DateTime.Now.Year, reportTime.Month, reportTime.Day, reportTime.Hour, 0, 0);
// call report list for all users
List <UserCallReport> userCallReportList = new List <UserCallReport>();
// initiate our group cumulative report object; contains the running totals for the group of users
CumulativeReport gcr = new CumulativeReport();
// get the time that we are running at
string timeString = DateTime.Now.ToString();
// our reference time that we calculate from
DateTime timeNow = DateTime.Now;
// the call report with the userCallReportList and the cumulative totals
CallReport cr = new CallReport();
cr.StartTime = referenceTime;
cr.EndTime = endTime;
cr.ReportTime = timeNow;
int indx = 0;
// get the call date for each user in the list
foreach (Subscriber s in subList)
{
// get all cdrs for this user from the reference time to present
DataSet ds = _db.GetCdrsForPhoneNumber(s.PhoneNumber, reportTime, endTime);
// For each User the following calculations are performed : userId : field 3
//
// Total Inbound Calls : total number of inbound calls determined from the "direction" field 5 (terminating)
// Total Outbound Calls : total number of outbound calls determined from the direction field 5 (originating)
// Total Call Time : the total of inbound/outbound call times calculated from each of the CDRs for this user
// Call Time : answerTime - releaseTime ( field 13 - field 12 )
// Average Call Time : Call Time / Total Number of Calls
//
// user call report some inits
UserCallReport ucr = new UserCallReport();
ucr.UserNumber = s.PhoneNumber;
ucr.Group = s.Group;
ucr.ServiceProvider = s.ServiceProvider;
int totalIn = 0;
int totalOut = 0;
int totalIntlOrig = 0;
TimeSpan totalCallDuration = new TimeSpan();
// for each CDR we update our report values
foreach (DataTable myTable in ds.Tables)
{
ucr.TotalCalls = myTable.Rows.Count.ToString();
foreach (DataRow myRow in myTable.Rows)
{
if (myRow.ItemArray[6].Equals("Originating"))
{
totalOut++;
// log the originating international call
if (myRow.ItemArray[19].Equals("internat"))
{
totalIntlOrig++;
}
}
else if (myRow.ItemArray[6].Equals("Terminating"))
{
totalIn++;
}
// get the call duration for this call
DateTime d1 = (DateTime)myRow.ItemArray[10];
DateTime d2 = (DateTime)myRow.ItemArray[14];
TimeSpan callDuration = d2.Subtract(d1);
// calculate total call duration for this user
totalCallDuration = totalCallDuration.Add(callDuration);
}
}
// user totals
ucr.TotalInboundCalls = totalIn.ToString();
ucr.TotalOutboundCalls = totalOut.ToString();
ucr.TotalInternationalCalls = totalIntlOrig.ToString();
ucr.TotalCallTime = totalCallDuration.ToString();
if ((totalIn + totalOut) != 0)
{
double avg = totalCallDuration.TotalMinutes / (totalIn + totalOut);
ucr.AverageCallTime = String.Format("{0}", avg);
}
indx++;
// store the userReport in the list
userCallReportList.Add(ucr);
// maintain the group totals here
gcr.TotalCalls = gcr.TotalCalls + Convert.ToInt32(ucr.TotalCalls);
gcr.TotalCallTime = gcr.TotalCallTime.Add(totalCallDuration);
gcr.TotalInboundCalls = gcr.TotalInboundCalls + Convert.ToInt32(ucr.TotalInboundCalls);
gcr.TotalOutboundCalls = gcr.TotalOutboundCalls + Convert.ToInt32(ucr.TotalOutboundCalls);
gcr.TotalInternationalCalls = gcr.TotalInternationalCalls + Convert.ToInt32(ucr.TotalInternationalCalls);
}// get next user
// copy the usercall report list
cr.UserCallReportList = userCallReportList;
if ((gcr.TotalCalls) != 0)
{
double gavg = gcr.TotalCallTime.TotalMinutes / gcr.TotalCalls;
gcr.AverageCallTime = gavg.ToString("F3");
}
// copy the group cumulative total as well
cr.TotalsReport = gcr;
return(cr);
}
