public void onActivityCreation(TicketActivity activity, AbstractTicketParam tkParam)
{
if (!"TICKET_POSTING".Equals(activity.ActivityType))
{
return;
}
this.ticketActivity = activity;
}
public void onActivityCreation(TicketActivity activity, AbstractTicketParam tkParam)
{
if (!ChangeStatusActivityHandler.ACTIVITY_CODE.IsCaseInsensitiveEqual(activity.ActivityType))
{
return;
}
var param = (ChangeStatusActParams)tkParam;
if (param.StatusId == 5 || param.StatusId == 6)
{
var workListItem = dataEnquiry.GetWorkListItem(activity.TicketId, loginUsr.loginName);
if (workListItem == null)
{
return;
}
if (workListItem.requestCode == "IT_REQ")
{
CloseITForm(workListItem, activity);
}
//else if (workListItem.requestCode == "GMU_REQ")
//{
// CloseGmuRamForm(workListItem, activity);
//}
var actDto = new TicketActivityDataParser(new DataObject.Ticket.ActivityDto()
{
ActivityCode = K2IntegratedActivityHander.ACTIVITY_CODE,
ActionCode = "Close Form",
Comment = string.Format("Form {0} is closed.", workListItem.Folio),
CurrUser = loginUsr,
TicketId = activity.TicketId
});
new TicketService().takeAction(actDto);
}
}
public void onActivityCreation(TicketActivity activity, AbstractTicketParam tkParam)
{
activityIds.Add(activity.Id);
}
public void onActivityCreation(TicketActivity activity, AbstractTicketParam tkParam)
{
return;
}
private ITicketActivityHandler getInstance(IDataProcessingProvider dataProcessingProvider, AbstractTicketParam ticketParams)
{
if (TicketActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new TicketActivityHandler(dataProcessingProvider, (TicketParams)ticketParams));
}
else if (PostReplyActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new PostReplyActivityHandler(dataProcessingProvider, (PostReplyTicketParams)ticketParams));
}
else if (AssignTicketActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new AssignTicketActivityHandler(dataProcessingProvider, (AssignedTicketParams)ticketParams));
}
else if (PostInternalNoteActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new PostInternalNoteActivityHandler(dataProcessingProvider, (SimpleActParams)ticketParams));
}
else if (PostPublicNoteActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new PostPublicNoteActivityHandler(dataProcessingProvider, (SimpleActParams)ticketParams));
}
else if (ChangeStatusActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new ChangeStatusActivityHandler(dataProcessingProvider, (ChangeStatusActParams)ticketParams));
}
else if (RemoveTicketActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new RemoveTicketActivityHandler(dataProcessingProvider, (SimpleActParams)ticketParams));
}
else if (TicketMergedActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new TicketMergedActivityHandler(dataProcessingProvider, (MergedTicketActParam)ticketParams));
}
else if (SubTicketActivityHandler.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new SubTicketActivityHandler(dataProcessingProvider, (TicketParams)ticketParams));
}
else if (K2IntegratedActivityHander.ACTIVITY_CODE.Equals(ticketParams.ActivityCode))
{
return(new K2IntegratedActivityHander(dataProcessingProvider, (SimpleActParams)ticketParams));
}
return(null);
}
public ITicketActivityHandler getTicketActivityHandler(IDataProcessingProvider dataProcessingProvider, AbstractTicketParam ticketParams)
{
ITicketActivityHandler ticketActivityInstance = getInstance(dataProcessingProvider, ticketParams);
if (ticketActivityInstance != null)
{
return(ticketActivityInstance);
}
throw new Exception(String.Format(" {0} cannot be found to instance. Please make sure that it have been registered", ticketParams.ActivityCode));
}
protected void onActivityHandler(TicketActivity ticketActivity, AbstractTicketParam tkParam)
{
actMssgHandlers.ForEach(t => t.onActivityCreation(ticketActivity, tkParam));
}