private bool SaveComplain()
{
try
{
_complainService.InsertOrUpdate(SelectedComplain);
if (SelectedComplain.Status == ComplainStatusTypes.Opened)
{
Employee.CurrentStatus = ProcessStatusTypes.WithComplain;
}
else
{
if (SelectedComplain.Status == ComplainStatusTypes.Closed &&
Complains.Count(c => c.Status == ComplainStatusTypes.Opened) == 0)
{
Employee.CurrentStatus = ProcessStatusTypes.OnGoodCondition;
}
}
_employeeService.InsertOrUpdate(Employee);
return(true);
}
catch
{
return(false);
}
}
public void Save(ComplainViewModel complain)
{
Complains compalinsmodel = GetEntity(complain);
using (var _context = new NasscomEntities())
{
var tt = _context.Complains.ToList();
Complains complaincheck = _context.Complains.Find(compalinsmodel.ContactNumber);
if (complaincheck != null)
{
complaincheck.Name = compalinsmodel.Name;
complaincheck.Email = compalinsmodel.Email;
complaincheck.ContactNumber = compalinsmodel.ContactNumber;
complaincheck.Location = compalinsmodel.Location;
complaincheck.Compactor = compalinsmodel.Compactor;
complaincheck.Description = compalinsmodel.Description;
}
else
{
_context.Complains.Add(compalinsmodel);
}
_context.SaveChanges();
}
}
public bool HasComplains()
{
if (Complains != null && Complains.Count() > 0)
{
return(true);
}
return(false);
}
private ComplainViewModel GetModel(Complains complain)
{
ComplainViewModel complainModel = new ComplainViewModel()
{
Name = complain.Name,
Email = complain.Email,
ContactNumber = complain.ContactNumber,
Location = complain.Location,
Compactor = complain.Compactor,
Decription = complain.Description,
};
return(complainModel);
}
private Complain GetEntity(ComplainViewModel complain)
{
Complains complainsEntity = new Complains();
if (complain != null)
{
complainsEntity.Name = complain.Name;
complainsEntity.Email = complain.Email;
complainsEntity.ContactNumber = complain.ContactNumber;
complainsEntity.Location = complain.Location;
complainsEntity.Compactor = complain.Compactor;
complainsEntity.Description = complain.Decription;
}
return(complainsEntity);
}
public async Task <IActionResult> Create([Bind("Key,Title,UserKey,Content,Date")] Complains complains)
{
if (ModelState.IsValid)
{
complains.Date = DateTime.Now;
complains.UserKey = 5;
_context.Add(complains);
var complainStatus = new ComplainsStatus(complains.Key);
_context.Add(complainStatus);
await _context.SaveChangesAsync();
return(Redirect("/Home/Index"));
}
ViewData["UserKey"] = new SelectList(_context.Users, "Key", "City", complains.UserKey);
return(View(complains));
}
public async Task <IActionResult> ClientNewComplain(Complains post)
{
try
{
var userId = HttpContext.User.Claims.First(x => x.Type.Equals(ClaimTypes.Sid)).Value;
post.UserId = Convert.ToInt32(userId);
post.ComplainDocs = new List <ComplainDocs>();
if (!string.IsNullOrEmpty(post.Status))
{
post.Status.Split(",").ToList().ForEach(f =>
{
var fvar = f.Split("*");
post.ComplainDocs.Add(new ComplainDocs()
{
FileName = fvar[0], RealName = fvar[1]
});
});
}
post.Status = "Pending";
_context.Complains.Add(post);
_context.SaveChanges();
var user = _context.User.First(x => x.Id.Equals(Convert.ToInt32(userId)));
var html = _configuration.GetSection("Email:ComplainCreatedMail").Value;
html = html.Replace("@title", post.Title);
html = html.Replace("@description", post.Description);
await _emailService.Send(user.Email, "New Complain Created", html);
return(Json(new { status = true }));
}
catch (Exception e)
{
return(Json(new { status = false }));
}
}
private void _AddComplain(string tokenId, string Identification_number, string Consumer_firstname, string Consumer_lastname, string Consumer_gender, string Consumer_Birth
, string Consumer_Address, string Consumer_ZipCode, string Consumer_Tel, string Consumer_Tel_Ex, string Consumer_Mobile, string Consumer_Fax, string Consumer_Email, string Complain_Subject
, string Complain_Details, string DefendentName, string DefendentDescription, string Payment, string PlacePurchase, string Motive, string IsOversea, string OverseaAddress)
{
if (string.IsNullOrEmpty(tokenId))
{
result = falseresult("UnAuthorized.");
}
if (string.IsNullOrEmpty(Identification_number))
{
result = falseresult("Please provide Identification number.");
}
//string key = Encryption.Decrypt(tokenId);
//if (!IsValidateToken(key))
// result = falseresult("UnAuthorized.");
if (!IsValidateToken(tokenId))
{
result = falseresult("UnAuthorized.");
}
try
{
Department_ExMapDao _departMap = new Department_ExMapDao();
AuthenticateTokenMapDao _authenMap = new AuthenticateTokenMapDao();
CustomerMapDao _cusMap = new CustomerMapDao();
CustomerVerifyMapDao _mapVer = new CustomerVerifyMapDao();
ComplainsMapDao _Map = new ComplainsMapDao();
Complains_WebService_logMapDao _logMap = new Complains_WebService_logMapDao();
Complains _Item = new Complains();
//var objToken = _authenMap.FindByKeygen(key).FirstOrDefault();
//if (objToken != null)
//{
string Complain_Code_ID = null;
var Dep_ex = _departMap.FindByKeygen(TokenValid.ApiKey).FirstOrDefault();
int? ChannelID = Dep_ex.ChanelID;
int? CusID = SaveAccount.CheckUserAndNewregis(null, Identification_number, Consumer_firstname, Consumer_lastname, Consumer_gender, Consumer_Birth, Consumer_Address, null, null, null, Consumer_ZipCode, Consumer_Tel, Consumer_Tel_Ex, Consumer_Mobile, Consumer_Fax, Consumer_Email, false, null, null);
if (IsOversea.ToUpper().Trim() == "TRUE")
{
var CusObj = _cusMap.FindById(CusID.Toint());
CusObj.IsOversea = true;
_cusMap.AddOrUpdate(CusObj);
_cusMap.CommitChange();
Customer_OverseaMapDao OverSeaMap = new Customer_OverseaMapDao();
if (OverSeaMap.FindAll().Where(o => o.CustomerID == CusID).ToList().Count() == 0)
{
Customer_Oversea SMapObj = new Customer_Oversea();
SMapObj.CustomerID = CusID;
SMapObj.address_oversea = OverseaAddress;
OverSeaMap.Add(SMapObj);
OverSeaMap.CommitChange();
}
}
int Id = SaveComplain.AddnewComplain(Complain_Subject, ChannelID, CusID, DefendentName, DefendentDescription, Complain_Details
, null, null, null, null, PlacePurchase, null, Payment, null, Motive, null, null, ref Complain_Code_ID);
SaveComplain.StartTrack(Id, 3, TokenValid.ApiKey, null);
_Item = _Map.FindById(Id);
//*********************Save Complain Service Log
Complains_WebService_log _log = new Complains_WebService_log();
_log.IdentityID = Identification_number;
_log.Sex = Consumer_gender != null?Consumer_gender.ToLower() : "";
_log.ApiKey = TokenValid.ApiKey;
_log.CreateDate = DateTime.Now;
_log.FullName = Consumer_firstname + " " + Consumer_lastname;
// _log.TitleID = TitleID;
_log.Fname = Consumer_firstname;
_log.Lname = Consumer_lastname;
_log.DateOfBirth = Consumer_Birth;
_log.Address = Consumer_Address;
_log.ZipCode = Consumer_ZipCode;
_log.Tel = Consumer_Tel;
_log.Tel_ext = Consumer_Tel_Ex;
_log.Mobile = Consumer_Mobile;
_log.Fax = Consumer_Fax;
_log.Email = Consumer_Email;
_log.Complain_Subject = Complain_Subject;
_log.Complain_Details = Complain_Details;
_log.CompanyName = DefendentName;
_log.CompanyDescription = DefendentDescription;
//_log.PaymentID = PaymentID;
//_log.PlacePurchaseID = PlacePurchaseID;
//_log.MotiveID = Motive;
_log.Payment_Text = Payment;
_log.PlacePurchase_Text = PlacePurchase;
_log.Motive_Text = Motive;
_log.IsOversea = (IsOversea.Trim().ToUpper() == "TRUE") ? true : false;
_log.OverseaAddress = OverseaAddress;
_logMap.AddOrUpdate(_log);
_logMap.CommitChange();
Complains_DepartmentMapDao DepTMapDao = new Complains_DepartmentMapDao();
Complains_Department _Dept = new Complains_Department();
_Dept.ComplainID = Id;
_Dept.DepartmentID = Dep_ex.ID;
DepTMapDao.Add(_Dept);
DepTMapDao.CommitChange();
SaveUtility.SaveTransactionLog(_Item.Keygen, "Add Complain", SaveUtility.TransStatus.Create, TokenValid.ApiKey, IPAddress, "s"); //s: service
result = Trueresult(new OCPB.Service.Model.Complain(_Item.Complain_Code_ID, _Item.Complain_Date.ToThaiFormate(), _Item.Complain_Time, _Item.Complain_Subject));
//}
//else
//{
// result = falseresult("UnAuthorized.");
//}
}
catch (Exception ex)
{
SaveUtility.logError(ex);
result = falseresult(ex.Message);
}
//finally
//{
// _mapVer = null;
// _Map = null;
// _logMap = null;
// _departMap = null;
// _authenMap = null;
// _cusMap = null;
//}
HttpContext.Current.Response.ContentType = "application/json";
HttpContext.Current.Response.Write(JsonConvert.SerializeObject(result));
HttpContext.Current.Response.End();
}
