//shows number of unresolved incidents
private void DisplayUnresolved()
{
string count = ticket_Service.UnresolvedCount(ticket_Service.GetAllTickets()).ToString();
string count2 = ticket_Service.IncidentCount(ticket_Service.GetAllTickets()).ToString();
unresolved_incidents_TXT.Text = count + "/" + count2;
}
private void DisplayPersonalPanel()
{
isGeneral = false;
pnlGeneral.Hide();
pnlPersonal.Show();
lblWelcome.Text = $"Welcome {user.firstName} {user.lastName}";
tickets = ticket_Service.GetAllTickets();
lblPersonalTicketInfo.Text =
$"You have {tickets.Where(t => t.ReportedByUser.id.Equals(this.user.id) && t.IsOpen).ToList().Count} open ticket(s).";
LoadListView();
}
public TicketsOverview(User user)
{
this.user = user;
InitializeComponent();
ticketService = new Ticket_Service();
if (tickets == null)
{
tickets = ticketService.GetAllTickets();
}
}
//shows number of unresolved incidents
private void DisplayUnresolved()
{
string count = ticket_Service.UnresolvedCount(ticket_Service.GetAllTickets()).ToString();
string count2 = ticket_Service.IncidentCount(ticket_Service.GetAllTickets()).ToString();
//sets progress bar min, max and current value of unresolved incidents
unresolved_ProgressBar.Minimum = 0;
unresolved_ProgressBar.Value = ticket_Service.UnresolvedCount(ticket_Service.GetAllTickets());
unresolved_ProgressBar.Maximum = ticket_Service.IncidentCount(ticket_Service.GetAllTickets());
unresolved_ProgressBar.Text = ticket_Service.UnresolvedCount(ticket_Service.GetAllTickets()).ToString() + "/" + ticket_Service.IncidentCount(ticket_Service.GetAllTickets());
}