public ActionResult Create([Bind(Include = "Id,Title,Description,Created,ProjectId,TicketTypeId,TicketPriorityId,TicketStatusId,OwnerId,AssignedId")] Ticket ticket, string Title, string Status, string Type, string Priority, string Project)
{
if (ModelState.IsValid)
{
var queryp = db.Priorities.AsQueryable();
var querys = db.Status.AsQueryable();
var querypr = db.Projects.AsQueryable();
var queryty = db.Types.AsQueryable();
if(!string.IsNullOrWhiteSpace(Priority))
{
var queryt = queryp.Where(x => x.Priority == Priority).Select(y => y.Id).Single();
ticket.TicketPriorityId = queryt;
}
if(!string.IsNullOrWhiteSpace(Status))
{
var queryt = querys.Where(x => x.Status == Status).Select(y => y.Id).Single();
ticket.TicketStatusId = queryt;
}
if(!string.IsNullOrWhiteSpace(Project))
{
var queryt = querypr.Where(x => x.Project == Project).Select(y => y.Id).Single();
ticket.ProjectId = queryt;
}
if(!string.IsNullOrWhiteSpace(Type))
{
var queryt = queryty.Where(x => x.Type == Type).Select(y => y.Id).Single();
ticket.TicketTypeId = queryt;
}
ticket.Title = Title;
ticket.Created = System.DateTimeOffset.Now;
ticket.OwnerId = User.Identity.GetUserId();
TicketNotify note = new TicketNotify();
note.TicketId = ticket.Id;
note.NotifyUserId = ticket.OwnerId;
db.Notifications.Add(note);
UserRoleHelper helper = new UserRoleHelper();
var manager = db.ProjectUsers.Where(x => x.ProjectId == ticket.ProjectId).ToList();
foreach(var item in manager)
{
if(helper.IsUserInRole(item.ProjectUserId, "ProjectManager"))
{
TicketNotify note2 = new TicketNotify();
note2.TicketId = ticket.Id;
note2.NotifyUserId = item.ProjectUserId;
db.Notifications.Add(note2);
}
}
var emails = db.Notifications.Where(x => x.TicketId == ticket.Id).Select(y => y.NotifyUser.Email).ToList();
var username = ConfigurationManager.AppSettings["SendGridUserName"];
var password = ConfigurationManager.AppSettings["SendGridPassword"];
var from = ConfigurationManager.AppSettings["ContactEmail"];
foreach (var email in emails)
{
SendGridMessage myMessage = new SendGridMessage();
myMessage.AddTo(email);
myMessage.From = new MailAddress(from);
myMessage.Subject = "Notification for Ticket #" + ticket.Id;
myMessage.Html = "Ticket #" + ticket.Id + " has been created";
var credentials = new NetworkCredential(username, password);
var transportWeb = new Web(credentials);
transportWeb.DeliverAsync(myMessage);
}
db.Tickets.Add(ticket);
db.SaveChanges();
return RedirectToAction("Index");
}
return View(ticket);
}
public ActionResult Edit([Bind(Include = "Id,Title,Description,Created,ProjectId,TicketTypeId,TicketPriorityId,TicketStatusId,OwnerId,AssignedId")] Ticket ticket, string Assigned, int ProjectIn)
{
bool sendemail = false;
if (ModelState.IsValid)
{
if (!string.IsNullOrWhiteSpace(Assigned))
{
var user = db.Users.Where(x => x.UserName == Assigned).Single();
ticket.AssignedId = user.Id;
}
ticket.ProjectId = ProjectIn;
var dbin = db.Tickets.Single(x => x.Id == ticket.Id);
db.Entry(dbin).CurrentValues.SetValues(ticket);
var cnames = db.Entry(dbin).CurrentValues.PropertyNames;
foreach (var curr in cnames)
{
var oldvalue = "";
var newvalue = "";
if (db.Entry(dbin).Property(curr).OriginalValue != null)
{
oldvalue = db.Entry(dbin).Property(curr).OriginalValue.ToString();
}
if (db.Entry(dbin).Property(curr).CurrentValue != null)
{
newvalue = db.Entry(dbin).Property(curr).CurrentValue.ToString();
}
if (oldvalue != newvalue)
{
TicketHistory hist = new TicketHistory();
hist.TicketFieldName = curr;
hist.OldValue = oldvalue;
hist.NewValue = newvalue;
hist.HistoryUserId = User.Identity.GetUserId();
hist.TicketId = ticket.Id;
hist.Changed = System.DateTimeOffset.Now;
db.Histories.Add(hist);
if(curr == "AssignedId" || curr == "TicketPriorityId" || curr == "TicketStatusId")
{
sendemail = true;
}
}
}
if (db.Entry(dbin).Property("AssignedId").CurrentValue != null)
{
if(!db.Entry(dbin).Property("AssignedId").OriginalValue.ToString().Equals(db.Entry(dbin).Property("AssignedId").CurrentValue.ToString()))
{
TicketNotify note = new TicketNotify();
note.TicketId = ticket.Id;
note.NotifyUserId = ticket.AssignedId;
db.Notifications.Add(note);
db.SaveChanges();
}
}
if(sendemail)
{
var emails = db.Notifications.Where(x => x.TicketId == ticket.Id).ToList();
var username = ConfigurationManager.AppSettings["SendGridUserName"];
var password = ConfigurationManager.AppSettings["SendGridPassword"];
var from = ConfigurationManager.AppSettings["ContactEmail"];
foreach (var email in emails)
{
SendGridMessage myMessage = new SendGridMessage();
myMessage.AddTo(email.NotifyUser.Email);
myMessage.From = new MailAddress(from);
myMessage.Subject = "Notification for Ticket #" + ticket.Id;
myMessage.Html = "Ticket #" + ticket.Id + " has been updated";
if (!string.IsNullOrWhiteSpace(ticket.AssignedId))
{
if (ticket.AssignedId == email.NotifyUserId)
{
myMessage.Html = "Ticket #" + ticket.Id + " has been assigned to you or updated";
}
}
var credentials = new NetworkCredential(username, password);
var transportWeb = new Web(credentials);
transportWeb.DeliverAsync(myMessage);
}
}
db.Entry(dbin).State = EntityState.Modified;
db.SaveChanges();
return RedirectToAction("Index");
}
ViewBag.AssignedId = new SelectList(db.Users, "Id", "FirstName", ticket.AssignedId);
ViewBag.OwnerId = new SelectList(db.Users, "Id", "FirstName", ticket.OwnerId);
ViewBag.TicketPriorityId = new SelectList(db.Priorities, "Id", "Priority", ticket.TicketPriorityId);
ViewBag.TicketStatusId = new SelectList(db.Status, "Id", "Status", ticket.TicketStatusId);
ViewBag.TicketTypeId = new SelectList(db.Types, "Id", "Type", ticket.TicketTypeId);
return View(ticket);
}
