public ActionResult AddHdRequest(HelpdeskRequestModel request)
{
MessageViewModels response = new MessageViewModels();
try
{
User u = _userServices.FindById(request.HdReqUserId);
HelpdeskRequestCategory hdServiceCat = _helpdeskServiceCat.FindById(request.HdServiceCatId);
if (u != null && hdServiceCat != null)
{
HelpdeskRequest hdRequest = new HelpdeskRequest();
hdRequest.HelpdeskRequestCatId = request.HdServiceCatId;
hdRequest.HouseId = u.HouseId;//AnTT them vao cho nay 27-5-2016
hdRequest.CreateDate = DateTime.Now;
hdRequest.Description = request.HdReqUserDesc;
hdRequest.ModifyDate = DateTime.Now;
hdRequest.Status = (int)StatusEnum.Open;
hdRequest.Title = request.HdReqTitle;
int id = _hdReqServices.Add(hdRequest);
HelpdeskRequestLog log = new HelpdeskRequestLog();
log.ChangeFromUserId = u.Id;
log.AssignToUserId = u.Id;
log.HelpdeskRequestId = id;
log.StatusFrom = (int)StatusEnum.Open;
log.StatusTo = (int)StatusEnum.Open;
log.CreateDate = DateTime.Now;
_helpdeskRequestLogServices.Add(log);
}
else
{
response.StatusCode = -1;
}
}
catch (Exception e)
{
Console.WriteLine(e.StackTrace);
response.StatusCode = -1;
return(Json(response));;
}
return(Json(response));
}
public ActionResult UpdateHdRequest(HelpdeskRequestModel request)
{
try
{
User u = _userServices.FindById(request.HdReqUserId);
HelpdeskRequest hdRequest = _hdReqServices.FindById(request.HdReqId);
if (u != null && hdRequest != null)
{
HelpdeskRequestCategory hdServiceCat = _helpdeskServiceCat.FindById(request.HdServiceCatId);
hdRequest.HelpdeskRequestCatId = hdServiceCat.Id;
hdRequest.Title = request.HdReqTitle;
hdRequest.Description = request.HdReqUserDesc;
hdRequest.ModifyDate = DateTime.Now;
_hdReqServices.Update(hdRequest);
return(RedirectToAction("ViewHdRequestDetail", new { hdReqId = hdRequest.Id, userId = u.Id }));
}
// return to homepage
}
catch (Exception e)
{
return(RedirectToAction("ViewHistoryHdRequest"));
}
return(RedirectToAction("ViewHistoryHdRequest"));
}
public ActionResult ManageRequest()
{
String action = this.Request.QueryString["action"];
if (null != action)
{
String url = "";
if (action.Equals("loadHdSrvCat"))
{
// Start load all service category
List <HelpdeskRequestCategory> hdSrvCategories = _helpdeskServiceCatService.GetAll();
List <HelpdeskServiceCatModel> hdSrvCats = new List <HelpdeskServiceCatModel>();
HelpdeskServiceCatModel hdSrvCat = null;
for (var i = 0; i < hdSrvCategories.Capacity; i++)
{
hdSrvCat = new HelpdeskServiceCatModel();
hdSrvCat.Id = hdSrvCategories[i].Id;
hdSrvCat.Name = hdSrvCategories[i].Name;
hdSrvCats.Add(hdSrvCat);
}
HelpdeskSerivceCatListModel hdSrvCatListModel = new HelpdeskSerivceCatListModel(hdSrvCats);
// Start load all service category
return(Json(hdSrvCatListModel, JsonRequestBehavior.AllowGet));
}
else if (action.Equals("hdSrvCatDetail"))
{
NameValueCollection nvc = this.Request.QueryString;
String idStr = nvc["id"];
MessageViewModels response = new MessageViewModels();
try
{
int id = Int32.Parse(idStr);
HelpdeskRequestCategory hdSrvCategory = _helpdeskServiceCatService.FindById(id);
if (null != hdSrvCategory)
{
HelpdeskServiceCatModel catModel = new HelpdeskServiceCatModel();
catModel.Id = hdSrvCategory.Id;
catModel.Name = hdSrvCategory.Name;
response.Data = catModel;
}
else
{
response.StatusCode = 4;
response.Msg = "Không tìm thấy nhóm dịch vụ hỗ trợ.";
}
return(Json(response, JsonRequestBehavior.AllowGet));
}
catch (Exception)
{
response.StatusCode = -1;
return(Json(response));
}
}
else if (action.Equals("loadHdSrvCatTable"))
{
url = "_helpdeskServiceCategoryTablePartial";
ViewBag.helpdeskServiceCategories = _helpdeskServiceCatService.GetAll();
}
else if (action.Equals("searchHdSrvCategory"))
{
url = "_helpdeskServiceCategoryTablePartial";
NameValueCollection nvc = this.Request.Form;
string name = nvc["searchStrHdSrvCat"];
ViewBag.helpdeskServiceCategories = _helpdeskServiceCatService.FindByName(name);
}
else if (action.Equals("addHdSrvCategory"))
{
NameValueCollection nvc = this.Request.Form;
String name = nvc["hdSrvCatName"];
HelpdeskRequestCategory hdSrvCategory = new HelpdeskRequestCategory();
hdSrvCategory.Name = name;
_helpdeskServiceCatService.Add(hdSrvCategory);
MessageViewModels response = new MessageViewModels();
return(Json(response));
}
else if (action.Equals("updateHdSrvCategory"))
{
NameValueCollection nvc = this.Request.Form;
String name = nvc["hdSrvCatName"];
String idStr = nvc["hdSrvCatId"];
MessageViewModels response = new MessageViewModels();
try
{
int id = Int32.Parse(idStr);
HelpdeskRequestCategory hdSrvCategory = _helpdeskServiceCatService.FindById(id);
if (hdSrvCategory != null)
{
hdSrvCategory.Name = name;
_helpdeskServiceCatService.Update(hdSrvCategory);
}
else
{
response.StatusCode = 4;
response.Msg = "Không tìm thấy nhóm dịch vụ hỗ trợ.";
}
return(Json(response));
}
catch (Exception)
{
response.StatusCode = -1;
response.Msg = "Lỗi cập nhật nhóm dịch vụ hỗ trợ.";
return(Json(response));
}
}
else if (action.Equals("delHdSrvCategory"))
{
MessageViewModels response = new MessageViewModels();
NameValueCollection nvc = this.Request.Form;
string idStrList = nvc["hdSrvCatDeletedList"];
List <string> ids = idStrList.Split(',').ToList();
if (ids.Count != 0)
{
foreach (var id in ids)
{
try
{
HelpdeskRequestCategory s = _helpdeskServiceCatService.FindById(Int32.Parse(id));
if (null != s)
{
_helpdeskServiceCatService.Delete(s);
}
}
catch (Exception exception)
{
response.StatusCode = -1;
return(Json(response));
}
}
response.Msg = "OK !";
}
else
{
response.StatusCode = -1;
}
return(Json(response));
}
return(PartialView(url));
}
return(View("~/Views/Config/ManageHelpdeskServiceCategory.cshtml"));
}
public void Delete(HelpdeskRequestCategory hdReqCategory)
{
helpdeskRequestCatRepository.Delete(hdReqCategory);
}
public void Update(HelpdeskRequestCategory hdReqCategory)
{
helpdeskRequestCatRepository.Update(hdReqCategory);
}
public void Add(HelpdeskRequestCategory hdReqCategory)
{
helpdeskRequestCatRepository.Add(hdReqCategory);
}