public static async Task <bool> RelayMessageToAgentIfThereIsAnOpenResearchProject(IDialogContext context)
{
int?vsoId = await GetResearchVsoIdFromVso(context.Activity.ChannelId, context.Activity.From.Name);
if (vsoId == null)
{
return(false);
}
var userProfile = await UserProfileHelper.GetUserProfile(context);
context.UserData.SetValue(UserProfileHelper.UserProfileKey, userProfile);
string agentConversationId = await VsoHelper.GetAgentConversationIdForVso((int)vsoId);
if (string.IsNullOrEmpty(agentConversationId))
{
return(false);
}
await context.PostWithRetryAsync("OK, I'll add that to the project.");
//await SendAutoReplyIfNeeded(context, vsoId);
IMessageActivity messageActivity = (IMessageActivity)context.Activity;
if (ActivityHelper.HasAttachment(messageActivity))
{
await context.PostWithRetryAsync(
$"Sending file attachments is not supported. " +
$"Please send it via an accessible link within Microsoft");
}
else
{
await ActivityHelper.SendMessageToAgentAsReplyToConversationInAgentsChannel(
messageActivity,
messageActivity.Text,
agentConversationId,
(int)vsoId);
}
await OnlineStatus.SetMemberActive(context.Activity.From.Name,
context.Activity.From.Id,
OnlineStatus.EndUserMemberType);
return(true);
}
private static async Task SendAutoReplyIfNeeded(IDialogContext context, int?vsoId)
{
// Check when was the last time we sent message to agent
var timeStampWhenLastMessageWasSentByAgent =
await OnlineStatus.GetTimeWhenMemberWasLastActive(OnlineStatus.AgentMemberType);
var timeSinceLastMessageWasSentByAgent = DateTime.UtcNow.Subtract((DateTime)timeStampWhenLastMessageWasSentByAgent);
bool autoReplyWasSentAWhileBack = DateTime.UtcNow.Subtract(GetAutoReplySentOnTimeStamp(context))
.TotalMinutes > MinutesToWaitBeforeSendingAutoReply;
if (timeSinceLastMessageWasSentByAgent.TotalMinutes >= MinutesToWaitForAgentOnlineBeforeSendingAutoReply && autoReplyWasSentAWhileBack)
{
await context.PostWithRetryAsync($"Hi {UserProfileHelper.GetFriendlyName(context)}, " +
$"My experts are working on Project #{vsoId}. " +
$"Current status of this project is {await VsoHelper.GetProjectStatus((int)vsoId)}. " +
"Either experts are busy or offline at the moment. " +
$"They were online {timeSinceLastMessageWasSentByAgent.TimeAgo()}. Please wait. ");
SetAutoReplySentOnTimeStamp(context);
}
}
