///<returns>A bool indicating if the login credentials were correct or not.</returns>
/// <param name="dataContext">Provides access to LINQ to SQL.</param>
private bool AgentLogin(GrangeCallCenterDataClassesDataContext dataContext)
{
try
{
var gccAgent = (from agent in dataContext.Agents
where agent.userName == userNameTextBox.Text
select new GCCAgentWithCredentials
{
Password = agent.password,
UserName = agent.userName,
HireDate = agent.hireDate,
AgentName = agent.agentName
}).FirstOrDefault();
if (gccAgent.Password != passwordTextBox.Text)
{
return false;
}
else
{
callCenterAgent = gccAgent;
return true;
}
}
catch (NullReferenceException)
{
return false;
}
}
// use this initializer when all agents are needed and we haven't pulled any agents
// from the dataConext yet (ie for comparisons)
public AgentDataFetcher()
{
dataContext = new GrangeCallCenterDataClassesDataContext();
dataContext.ObjectTrackingEnabled = false;
allAgents = dataContext.Agents.ToList();
gccAgents = new List<GCCAgent>();
foreach (var callCenterAgent in allAgents)
{
// Create GCCAgent objects from the agent data pulled from the database.
// Leave adding values to GCCAHT, GCCAdherence, GCCQualityControl, GCCKnowledgeCheck
// to the fetch methods.
var gccAgent = new GCCAgent(callCenterAgent.agentName, callCenterAgent.hireDate);
// put the GCCAgents in the gccAgents array
gccAgents.Add(gccAgent);
}
}
private void ManagerMainMenu_Load(object sender, EventArgs e)
{
SetNameLabel();
SetDateLabel();
listBoxToolTip.SetToolTip(agentListBox, "Press and hold down the Ctrl key to select multiple agents");
dataContext = new GrangeCallCenterDataClassesDataContext();
dataContext.ObjectTrackingEnabled = false;
// get all of the agents from the database and put them in an array
List<Agent> agents = dataContext.Agents.ToList();
var gccAgents = new List<GCCAgent>();
foreach (var callCenterAgent in agents)
{
// create GCCAgent objects from the agent data pulled from the database
// only populate the properties that are needed
var gccAgent = new GCCAgent(callCenterAgent.agentName, callCenterAgent.hireDate);
// put the GCCAgents in the gccAgents array
gccAgents.Add(gccAgent);
}
PopulateAgentNameComboBox(gccAgents);
}
public GCCAgentRanker(List<GCCAgent> agentsForComparison, GCCAgent selectedAgent)
{
this.agentsForComparison = agentsForComparison;
this.selectedAgent = selectedAgent;
}
private void DeleteUsersForm_Load(object sender, EventArgs e)
{
dataContext = new GrangeCallCenterDataClassesDataContext();
dataContext.ObjectTrackingEnabled = true;
// get all of the agents from the database and put them in an array
List<Agent> agents = dataContext.Agents.ToList();
var gccAgents = new List<GCCAgent>();
foreach (var callCenterAgent in agents)
{
// create GCCAgent objects from the agent data pulled from the database
// only populate the properties that are needed
var gccAgent = new GCCAgent(callCenterAgent.agentName, callCenterAgent.hireDate);
// put the GCCAgents in the gccAgents array
gccAgents.Add(gccAgent);
}
PopulateAgentNameComboBox(gccAgents);
}
public GCCAgentScore(GCCAgent agentForEvaluation)
{
agent = agentForEvaluation;
}
