private async Task <T> DoWithRetry <T>(Func <Task <T> > method)
{
if (m_Backoff > m_Time.Now)
{
return(default(T));
}
try
{
return(await method());
}
catch (WebException we)
{
var httpResponse = we.Response as HttpWebResponse;
if (httpResponse == null || httpResponse.StatusCode != HttpStatusCode.Unauthorized)
{
Trace.WriteLine("Caught unhandled exception from zendesk ..");
TrySetBackoff(2.Minutes());
throw;
}
}
// You can trigger this code by going to the Zendesk profile page,
// selecting the Devices and apps tab and deleting other sessions
Trace.WriteLine("Caught 401 from zendesk .. attempting to reauth");
if (!TrySetBackoff(20.Seconds()))
{
return(default(T));
}
// reconnect and retry once
m_ZdApi = await m_ZdApiFactory();
return(await method());
}
public CachedZendeskApi(ITime time, IZendeskApi underlying)
{
m_Underlying = underlying;
m_TicketCache = new Cache <string, Task <dynamic> >(time, TimeSpan.FromMinutes(5));
m_CommentsCache = new Cache <string, Task <dynamic> >(time, TimeSpan.FromMinutes(5));
m_UserCache = new Cache <string, Task <dynamic> >(time, TimeSpan.FromHours(2));
}
public TicketRetrieverTests()
{
_wait = Mock.Of <IWait>();
_zendeskApi = Mock.Of <IZendeskApi>();
_utcNowProvider = Mock.Of <Func <DateTime> >();
_sut = new TicketRetriever(_wait, _zendeskApi, _utcNowProvider);
SetupDefaultMocks();
}
private static async Task Main(string[] args)
{
try
{
var builder = new ConfigurationBuilder()
.SetBasePath(Directory.GetCurrentDirectory())
.AddJsonFile("appsettings.json", optional: true, reloadOnChange: true)
.AddJsonFile("appsettings.development.json", optional: true, reloadOnChange: true);
var configuration = builder.Build();
var settings = new Settings();
configuration.GetSection("Zendesk").Bind(settings);
api = new ZendeskApi("https://esfa.zendesk.com/", settings.UserName, settings.UserPassword);
await UnShare();
}
catch (Exception e)
{
Console.WriteLine(e.Message);
}
}
public TicketRetriever(IWait wait, IZendeskApi zendeskApi, Func<DateTime> utcNowProvider = null)
{
_wait = wait;
_zendeskApi = zendeskApi;
_utcNowProvider = utcNowProvider ?? (() => DateTime.UtcNow);
}
public ZendeskHelper(ZendeskApi_v2.IZendeskApi api, int pageSize = 100)
{
_api = api;
_pageSize = pageSize;
}
public TicketRetriever(IWait wait, IZendeskApi zendeskApi, Func <DateTime> utcNowProvider = null)
{
_wait = wait;
_zendeskApi = zendeskApi;
_utcNowProvider = utcNowProvider ?? (() => DateTime.UtcNow);
}
private ReconnectingZendeskApi(IZendeskApi zdApi, Func <Task <IZendeskApi> > zdApiFactory, ITime time)
{
m_ZdApiFactory = zdApiFactory;
m_ZdApi = zdApi;
m_Time = time;
}
public ZendeskTicketApi(IZendeskApi api)
{
m_Api = api;
}
public TicketRetrieverTests()
{
_wait = Mock.Of<IWait>();
_zendeskApi = Mock.Of<IZendeskApi>();
_utcNowProvider = Mock.Of<Func<DateTime>>();
_sut = new TicketRetriever(_wait, _zendeskApi, _utcNowProvider);
SetupDefaultMocks();
}
