private void SendResolvedNotificationToTenant(TenantTicket objTicket)
{
try
{
var model = dbContext.TenantRegistrations.FirstOrDefault(c => c.TenantId == objTicket.TenantId && c.IsActive == true);
if (model != null)
{
var emailTemplateObj = dbContext.EmailTemplates.FirstOrDefault(c => c.EmailTemplateId == 6);
if (emailTemplateObj != null)
{
var emailBody = emailTemplateObj.EmailBodyTemplate;
emailBody = emailBody.Replace("#Title", objTicket.Title);
emailBody = emailBody.Replace("#Description", objTicket.Description);
EmailComponent.SendEmail(model.Email, "Problem Sloved", emailBody);
}
}
}
catch (Exception ex)
{
}
}
/// <summary>
/// Edits the specified object ticket.
/// </summary>
/// <param name="objTicket">The object ticket.</param>
/// <returns></returns>
public string Edit(TenantTicket objTicket)
{
string msg;
try
{
if (ModelState.IsValid)
{
var ticketObj= dbContext.TenantTickets.FirstOrDefault(c => c.ID == objTicket.ID);
if (ticketObj!=null)
{
objTicket.CreatedDate = ticketObj.CreatedDate;
objTicket.ModifiedDate = DateTime.Now.ToString();
objTicket.Status = "Pending";
// dbContext.Entry(objTicket).State = EntityState.Modified;
dbContext.Entry(ticketObj).CurrentValues.SetValues(objTicket);
dbContext.SaveChanges();
SendReportDetailsToLanlord(4, Convert.ToInt32(objTicket.TenantId), "Tenant Updated Report Details");
msg = "Updated Successfully";
}
else
{
msg = "Error occured while updating the details";
}
}
else
{
msg = "Validation data not successfull";
}
}
catch (Exception ex)
{
msg = "Error occured:" + ex.Message;
}
return msg;
}
/// <summary>
/// Edits the ticket.
/// </summary>
/// <param name="objTicket">The object ticket.</param>
/// <returns></returns>
public string EditTicket(TenantTicket objTicket)
{
string msg;
try
{
if (ModelState.IsValid)
{
var ticketObj = dbContext.TenantTickets.FirstOrDefault(c => c.ID == objTicket.ID);
if (ticketObj != null)
{
objTicket.CreatedDate = ticketObj.CreatedDate;
objTicket.ModifiedDate = ticketObj.ModifiedDate;
objTicket.ApprovedDate = objTicket.Status == "Approved" ? DateTime.Now.ToString() : string.Empty;
dbContext.Entry(ticketObj).CurrentValues.SetValues(objTicket);
dbContext.SaveChanges();
msg = "Updated Successfully";
if (objTicket.Status == "Approved")
{
msg = "Approved Successfully";
SendResolvedNotificationToTenant(objTicket);
}
}
else
{
msg = "Error occured while updating the details";
}
}
else
{
msg = "Validation data not successfull";
}
}
catch (Exception ex)
{
msg = "Error occured:" + ex.Message;
}
return msg;
}
