/// <summary>
/// self transfer has completed.
/// </summary>
/// <param name="asyncResult">Async result.</param>
private void SelfTransferCompleted(IAsyncResult asyncResult)
{
Exception exceptionCaught = null;
bool exceptionEncountered = true;
try
{
m_callbackCall.EndTransfer(asyncResult);
//Self Transfer has completed. successfully.
exceptionEncountered = false;
}
catch (RealTimeException rte)
{
Helper.Logger.Info("Exception = {0}", EventLogger.ToString(rte));
exceptionCaught = rte;
}
finally
{
if (exceptionEncountered)
{
OperationFault operationFault = null;
if (exceptionCaught != null)
{
operationFault = FaultHelper.CreateClientOperationFault(exceptionCaught.Message, exceptionCaught.InnerException);
}
else
{
operationFault = FaultHelper.CreateServerOperationFault(FailureStrings.GenericFailures.UnexpectedException, null /*innerException*/);
}
this.CompleteEstablishOperationWithException(new FaultException <OperationFault>(operationFault));
}
}
}
void _speechRecognitionEngine_SpeechRecognized(object sender, SpeechRecognizedEventArgs e)
{
Log("_speechRecognitionEngine_SpeechRecognized " +
"Confidence=" + e.Result.Confidence + " " +
"Text=" + e.Result.Text);
if (e.Result.Text == "next")
{
_userCallTransferPath = UserCallTransferPath.Next;
}
else if (e.Result.Text == "previous")
{
_userCallTransferPath = UserCallTransferPath.Previous;
}
// Performing a self-transfer
AudioVideoCall avCall = (AudioVideoCall)_b2bCall.Call1;
avCall.BeginTransfer(avCall,
ar =>
{
try
{
avCall.EndTransfer(ar);
}
catch (Exception ex)
{
Log(ex.ToString());
}
},
null);
}
private void EndTransferCall(IAsyncResult ar)
{
AudioVideoCall audioVideoCall = ar.AsyncState as AudioVideoCall;
try
{
// End transferring the incoming call.
audioVideoCall.EndTransfer(ar);
}
catch (OperationFailureException OpFailEx)
{
// Operation failure exception can occur when the far end transfer
// does not complete successfully, usually due to the transferee failing to pick up.
Console.WriteLine(OpFailEx.ToString());
}
catch (RealTimeException realTimeEx)
{
// Real time exception can occur when the far end transfer does
// not complete successfully, usually due to a link-layer or
// transport failure (i.e: Link dead, or failure response.).
Console.WriteLine(realTimeEx.ToString());
}
finally
{
//Again, just to sync the completion of the code.
_waitForTransferComplete.Set();
}
}
private void TransferCallCompleted(IAsyncResult ar)
{
AudioVideoCall audioVideoCall = ar.AsyncState as AudioVideoCall;
try
{
// End transferring the incoming call.
audioVideoCall.EndTransfer(ar);
}
catch (OperationFailureException OpFailEx)
{
// Operation failure exception can occur when the far end transfer
// does not complete successfully, usually due to the transferee
// failing to pick up.
Console.WriteLine(OpFailEx.ToString());
}
// Again, just to sync the completion of the code.
_sampleCompleted.Set();
}
private void ProcessCall(object state)
{
WaitHandle.WaitAll(waitToProcessCall);
InitializeVoiceXmlBrowser();
PlayMenu("mainmenu");
waitForMenuInput.WaitOne();
// Calling part here
voiceXmlBrowser.Dispose();
voiceXmlBrowser = null;
audioVideoCall.StateChanged -= this.AudioVideoCall_StateChanged;
if (selectedOptions.Count >= 2)
{
if (!string.IsNullOrEmpty(selectedOptions[0]) && !string.IsNullOrEmpty(selectedOptions[1]))
{
string helpdeskExtension = parser.HelpdeskNumber(selectedOptions[0], selectedOptions[1]);
if (!string.IsNullOrEmpty(helpdeskExtension))
{
this.logger.Log("Transferring user {0} to helpdesk# {1}", audioVideoCall.OriginalDestinationUri, helpdeskExtension);
if (audioVideoCall.State == CallState.Established)
{
audioVideoCall.BeginTransfer(
helpdeskExtension,
new CallTransferOptions(CallTransferType.Attended),
result =>
{
try
{
audioVideoCall.EndTransfer(result);
}
catch (OperationFailureException ofe)
{
this.logger.Log("The recipient declined or did not answer the call:{0}",
ofe);
}
catch (RealTimeException rte)
{
this.logger.Log("Error transferring call:{0}", rte);
}
}, null);
}
}
else
{
this.logger.Log("Unable to find helpdesk number for {0} -> {1}", selectedOptions[0], selectedOptions[1]);
TerminateCall();
}
}
else
{
this.logger.Log("Option Selected are less than 2");
TerminateCall();
}
}
else
{
this.logger.Log("No user input");
TerminateCall();
}
}
private void SelfTransferSupervisorCall(AudioVideoCall supervisorCall)
{
Console.WriteLine("Self transfering the call.");
// Put this instance of SupervisorJoinCallSession into the context property for retrieval when the application receives the self-transferred call.
supervisorCall.Conversation.ApplicationContext = this;
try
{
// Perform a self-transfer
supervisorCall.BeginTransfer(
supervisorCall,
transferAsyncResult =>
{
try
{
supervisorCall.EndTransfer(transferAsyncResult);
}
catch (RealTimeException ex)
{
Console.WriteLine(ex);
}
},
null);
}
catch (InvalidOperationException ex)
{
Console.WriteLine(ex);
}
}