The Complaint Tracking System (CTS) is an online application to allow EPD staff to enter, assign, review, and close complaints received from the public.

Public complaints are time-critical and high-profile public information. The CTS is used by staff throughout EPD.

• The application will allow EPD staff to enter new complaints, review and update existing complaints, and remove complaints erroneously entered.

• The application will be restricted to authenticated EPD employees.

• A public web site for review or entry of complaints is under consideration.

CTS is an ASP.NET Core web application located at the following URLs:

• Production
• UAT
• Development

• Visual Studio or Visual Studio Code
• .NET Core SDK
• Node/NPM must be installed
• Gulp must be installed as a global package: npm install -g gulp

Clone the repo and check out the develop branch:

git clone git@bitbucket.org:gaepdit/complaint-tracking-system.git
cd complaint-tracking
git checkout develop

Restore packages, build, and run:

cd ComplaintTracking
npm install
gulp
dotnet restore
dotnet build
dotnet run

Optionally, add appsettings.{configuration}.json files to modify settings for different configurations. If "DefaultConnection" Connection String is added, then SQL Server will be used with that string. Otherwise a Sqlite database will be created and seeded with test data.

Cypress.io is used for UI tests. Restore packages and start the Cypress app (requires app to be running -- see above):

cd tests
npm install
npm run cypress

Releases are tagged with the environment and date like ENV/yyyy.m.d. For example, prod/2020.4.1.