/// <summary>
/// Adds a new call into Resgrid and Dispatches the call
/// </summary>
/// <param name="callInput">Call data to add into the system</param>
/// <returns></returns>
public async Task <AddCallInput> AddCall([FromBody] AddCallInput callInput)
{
try
{
var call = new Call
{
DepartmentId = DepartmentId,
ReportingUserId = UserId,
Priority = callInput.Priority,
Name = callInput.Name,
NatureOfCall = callInput.NatureOfCall,
Number = callInput.Number,
IsCritical = callInput.IsCritical,
IncidentNumber = callInput.IncidentNumber,
MapPage = callInput.MapPage,
Notes = callInput.Notes,
CompletedNotes = callInput.CompletedNotes,
Address = callInput.Address,
GeoLocationData = callInput.GeoLocationData,
LoggedOn = callInput.LoggedOn,
ClosedByUserId = callInput.ClosedByUserId,
ClosedOn = callInput.ClosedOn,
State = callInput.State,
IsDeleted = callInput.IsDeleted,
CallSource = callInput.CallSource,
DispatchCount = callInput.DispatchCount,
LastDispatchedOn = callInput.LastDispatchedOn,
SourceIdentifier = callInput.SourceIdentifier,
W3W = callInput.W3W,
ContactName = callInput.ContactName,
ContactNumber = callInput.ContactNumber,
Public = callInput.Public,
ExternalIdentifier = callInput.ExternalIdentifier,
ReferenceNumber = callInput.ReferenceNumber
};
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.Address))
{
call.GeoLocationData = _geoLocationProvider.GetLatLonFromAddress(call.Address);
}
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.W3W))
{
var coords = await _geoLocationProvider.GetCoordinatesFromW3WAsync(call.W3W);
if (coords != null)
{
call.GeoLocationData = $"{coords.Latitude},{coords.Longitude}";
}
}
call.LoggedOn = DateTime.UtcNow;
if (!String.IsNullOrWhiteSpace(callInput.Type) && callInput.Type != "No Type")
{
var callTypes = await _callsService.GetCallTypesForDepartmentAsync(DepartmentId);
var type = callTypes.FirstOrDefault(x => x.Type == callInput.Type);
if (type != null)
{
call.Type = type.Type;
}
}
call.Dispatches = new List <CallDispatch>();
call.GroupDispatches = new List <CallDispatchGroup>();
call.RoleDispatches = new List <CallDispatchRole>();
List <string> groupUserIds = new List <string>();
var users = await _departmentsService.GetAllUsersForDepartmentAsync(DepartmentId);
if (callInput.AllCall)
{
foreach (var u in users)
{
var cd = new CallDispatch {
UserId = u.UserId
};
call.Dispatches.Add(cd);
}
}
else
{
if (callInput.GroupCodesToDispatch != null && callInput.GroupCodesToDispatch.Count > 0)
{
var allGroups = await _departmentGroupsService.GetAllGroupsForDepartmentAsync(DepartmentId);
foreach (var groupCode in callInput.GroupCodesToDispatch)
{
var groupsToDispatch = allGroups.FirstOrDefault(x => x.DispatchEmail == groupCode);
if (groupsToDispatch != null)
{
var cd = new CallDispatchGroup {
DepartmentGroupId = groupsToDispatch.DepartmentGroupId
};
call.GroupDispatches.Add(cd);
if (groupsToDispatch.Members != null && groupsToDispatch.Members.Any())
{
foreach (var departmentGroupMember in groupsToDispatch.Members)
{
if (!groupUserIds.Contains(departmentGroupMember.UserId))
{
groupUserIds.Add(departmentGroupMember.UserId);
}
}
}
}
}
}
}
if (callInput.Attachments != null && callInput.Attachments.Any())
{
call.Attachments = new List <CallAttachment>();
foreach (var attachment in callInput.Attachments)
{
var newAttachment = new CallAttachment();
newAttachment.Data = attachment.Data;
newAttachment.Timestamp = DateTime.UtcNow;
newAttachment.FileName = attachment.FileName;
newAttachment.Size = attachment.Size;
newAttachment.CallAttachmentType = attachment.CallAttachmentType;
call.Attachments.Add(newAttachment);
}
}
var savedCall = _callsService.SaveCall(call);
OutboundEventProvider.CallAddedTopicHandler handler = new OutboundEventProvider.CallAddedTopicHandler();
handler.Handle(new CallAddedEvent()
{
DepartmentId = DepartmentId, Call = savedCall
});
var cqi = new CallQueueItem();
cqi.Call = savedCall;
if (cqi.Call.Dispatches != null && cqi.Call.Dispatches.Any())
{
cqi.Profiles =
await _userProfileService.GetSelectedUserProfilesAsync(cqi.Call.Dispatches.Select(x => x.UserId).ToList());
}
else
{
if (groupUserIds.Any())
{
cqi.Profiles = await _userProfileService.GetSelectedUserProfilesAsync(groupUserIds);
}
}
_queueService.EnqueueCallBroadcast(cqi);
callInput.CallId = savedCall.CallId;
callInput.Number = savedCall.Number;
}
catch (Exception ex)
{
Logging.LogException(ex);
throw ex;
}
return(callInput);
}
public HttpResponseMessage SaveCall([FromBody] NewCallInput newCallInput)
{
if (!ModelState.IsValid)
{
return(Request.CreateErrorResponse(HttpStatusCode.BadRequest, ModelState));
}
var call = new Call
{
DepartmentId = DepartmentId,
ReportingUserId = UserId,
Priority = (int)Enum.Parse(typeof(CallPriority), newCallInput.Pri),
Name = newCallInput.Nme,
NatureOfCall = newCallInput.Noc
};
if (!string.IsNullOrWhiteSpace(newCallInput.CNme))
{
call.ContactName = newCallInput.CNme;
}
if (!string.IsNullOrWhiteSpace(newCallInput.CNum))
{
call.ContactName = newCallInput.CNum;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Cid))
{
call.IncidentNumber = newCallInput.Cid;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Add))
{
call.Address = newCallInput.Add;
}
if (!string.IsNullOrWhiteSpace(newCallInput.W3W))
{
call.W3W = newCallInput.W3W;
}
//if (call.Address.Equals("Current Coordinates", StringComparison.InvariantCultureIgnoreCase))
// call.Address = "";
if (!string.IsNullOrWhiteSpace(newCallInput.Not))
{
call.Notes = newCallInput.Not;
}
if (!string.IsNullOrWhiteSpace(newCallInput.Geo))
{
call.GeoLocationData = newCallInput.Geo;
}
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.Address))
{
call.GeoLocationData = _geoLocationProvider.GetLatLonFromAddress(call.Address);
}
if (string.IsNullOrWhiteSpace(call.GeoLocationData) && !string.IsNullOrWhiteSpace(call.W3W))
{
var coords = _geoLocationProvider.GetCoordinatesFromW3W(call.W3W);
if (coords != null)
{
call.GeoLocationData = $"{coords.Latitude},{coords.Longitude}";
}
}
call.LoggedOn = DateTime.UtcNow;
if (!String.IsNullOrWhiteSpace(newCallInput.Typ) && newCallInput.Typ != "No Type")
{
var callTypes = _callsService.GetCallTypesForDepartment(DepartmentId);
var type = callTypes.FirstOrDefault(x => x.Type == newCallInput.Typ);
if (type != null)
{
call.Type = type.Type;
}
}
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
call.Dispatches = new Collection <CallDispatch>();
call.GroupDispatches = new List <CallDispatchGroup>();
call.RoleDispatches = new List <CallDispatchRole>();
if (string.IsNullOrWhiteSpace(newCallInput.Dis) || newCallInput.Dis == "0")
{
// Use case, existing clients and non-ionic2 app this will be null dispatch all users. Or we've specified everyone (0).
foreach (var u in users)
{
var cd = new CallDispatch {
UserId = u.UserId
};
call.Dispatches.Add(cd);
}
}
else
{
var dispatch = newCallInput.Dis.Split(char.Parse("|"));
try
{
var usersToDispatch = dispatch.Where(x => x.StartsWith("P:")).Select(y => y.Replace("P:", ""));
foreach (var user in usersToDispatch)
{
var cd = new CallDispatch {
UserId = user
};
call.Dispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
try
{
var groupsToDispatch = dispatch.Where(x => x.StartsWith("G:")).Select(y => int.Parse(y.Replace("G:", "")));
foreach (var group in groupsToDispatch)
{
var cd = new CallDispatchGroup {
DepartmentGroupId = group
};
call.GroupDispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
try
{
var rolesToDispatch = dispatch.Where(x => x.StartsWith("R:")).Select(y => int.Parse(y.Replace("R:", "")));
foreach (var role in rolesToDispatch)
{
var cd = new CallDispatchRole {
RoleId = role
};
call.RoleDispatches.Add(cd);
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
var savedCall = _callsService.SaveCall(call);
OutboundEventProvider.CallAddedTopicHandler handler = new OutboundEventProvider.CallAddedTopicHandler();
handler.Handle(new CallAddedEvent()
{
DepartmentId = DepartmentId, Call = savedCall
});
var profiles = new List <string>();
if (call.Dispatches != null && call.Dispatches.Any())
{
profiles.AddRange(call.Dispatches.Select(x => x.UserId).ToList());
}
if (call.GroupDispatches != null && call.GroupDispatches.Any())
{
foreach (var groupDispatch in call.GroupDispatches)
{
var group = _departmentGroupsService.GetGroupById(groupDispatch.DepartmentGroupId);
if (group != null && group.Members != null)
{
profiles.AddRange(group.Members.Select(x => x.UserId));
}
}
}
if (call.RoleDispatches != null && call.RoleDispatches.Any())
{
foreach (var roleDispatch in call.RoleDispatches)
{
var members = _personnelRolesService.GetAllMembersOfRole(roleDispatch.RoleId);
if (members != null)
{
profiles.AddRange(members.Select(x => x.UserId).ToList());
}
}
}
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(profiles);
_queueService.EnqueueCallBroadcast(cqi);
return(Request.CreateResponse(HttpStatusCode.Created));
}
